Beverly Eaves Perdue, Governor
Moses Carey, Jr., Chairman
IMPORTANT INFORMATION REGARDING THE NEW UNEMPLOYMENT BENEFITS EXTENSION ENACTED ON NOVEMBER 6, 2009
A second tier extension enhancement and a third tier extension for North Carolina unemployment insurance benefits has been enacted by Congress and signed into law by President Obama. The US Department of Labor has developed procedures that each state must use in order to begin paying these benefits. NCESC staff is working to implement the procedures as quickly as possible. The current estimate is that it will take six weeks from November 18, 2009 to implement information system and program changes for the release of benefit payments. NCESC will mail notices that include instructions for filing to all unemployment insurance recipients who are potentially eligible for the tier 2 and tier 3 extensions.
Messages and Alerts
System Alerts
You may file online or:
To file a new initial claim 7 days a week call: 1-877-841-9617
To file a weekly certification, odd number SSNs on Monday & Wednesday through Saturday, even number SSNs on Tuesday through Saturday, call: 1-888-372-3453
As of April 1, 2009, if your weekly certification for benefits results in any amount due from ESC, you will receive an additional payment amount of $25.00 under the Federal Additional Compensation program.
Details
Additional Login Information
For individual services, the User ID is your Social Security Number. Your PIN can be used for filing claims by telephone or online.
For business services, the User ID is the first 7 digits of your employer account number or your 6-digit remitter number as assigned to you by ESC. Your assigned PIN was sent to you by letter. Contact us at esc.tax.customerservice@ncmail.net if you have lost your PIN.
Each application displays its own hours of availability which may differ from the below specified login availability times.
Monday - Friday: 2:00 A.M. - 12:00 Midnight ET
Saturday: 6:00 A.M. - 12:00 Midnight ET
Sunday: 12:00 Noon - 12:00 Midnight ET