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Amazon HR Policy (2023 Policy)

amazon hr policy

There has been a lot of talk about the Amazon HR policy. The company takes the policy very seriously, and they have an extremely strict set of rules and procedures that its employees must follow. Some of the most talked-about aspects of the Amazon Human Resources policy are the way they manage employee complaints, their union policies, and how they determine compensation. 

So, let’s take a closer look at each of these topics…

The History Of Amazon

Amazon was founded in 1994 by Jeff Bezos. The company started as an online bookstore but soon began selling other items as well. In 2021, they had annual revenues of $386 billion.

 The company employs over 1.3 million people around the world and is the second-largest employer in the United States as well as the largest Internet retailer in the world. They are also one of the top five information technology companies, focusing on e-commerce, cloud computing, digital streaming, and AI.

Does Amazon Have A Human Resource Department?

Does Amazon Have A Human Resource Department?

Amazon has an HR department, but not just any HR department, because they hire a vast number of employees. 

Instead of a small department, they have an Employee Resource Center, which is a website that is full of information for both current and potential employees. Everything is conducted online, and all support is available virtually, 24hrs a day, seven days a week.

How can You Contact Human Resources?

If you are a current or potential Amazon employee with questions about the HR department or policies, you can contact the Employee Resource Center by visiting the website. You can also find contact information for the HR department of specific Amazon locations by visiting the company’s website and searching for “contact us.”

Lastly, if you are looking for future job opportunities at Amazon, you can visit their website and search for open positions in your area. You can also submit your resume to the company’s website.

How Do They Oversee Employee Complaints?

How Do They Oversee Employee Complaints

Amazon has a very strict complaint policy when it comes to employees. All complaints must be submitted in writing and sent to the HR department. The HR department will then investigate the complaint and take appropriate action. If the complaint is found to be valid, the employee will be given a written warning and may be subject to disciplinary action.

Do They Have A Union Or Any Type Of Labor Organization?

Do They Have A Union Or Any Type Of Labor Organization?

Yes, in fact, The Amazon Labor Union (ALU) is the first labor organization at the company. The ALU was formed in April 2021 by a group of employees who were concerned about the company’s treatment of its staff. It was founded by Chris Smalls, who arranged a walkout of Amazon employees in Staten Island, New York. 

Smalls was then fired from his job, which sparked more outrage among staff members and led to the formation of the ALU. The purpose of the union is to protect the rights of employees and to improve their working conditions.

Are Employees Able to Work from Home?

Yes, the e-commerce giant does allow its employees to work from home. However, there are some restrictions. Employees must have a valid reason for working from home, such as medical reasons or caring for a sick family member. They also must submit a request to their supervisor and receive approval before they can begin working from home. 

Additionally, it will depend on your role; remote workers can work from anywhere; however, warehouse workers have to live in certain states where the company has fulfillment centers.

How Do They Determine Compensation?

Amazon takes many factors into account when determining employee compensation. These include job title, level of experience, education, and location. They also consider the cost of living in the area where the employee is working. Employees are typically paid more than the average worker in the same field at different companies.

What Are The Benefits Of Working For Amazon?

The advantages of working for the e-commerce giant vary depending on the country in which you live. However, some of the common benefits offered include

Health insurance

Health insurance

Amazon offers health insurance to all of its employees. This includes medical, dental, and vision coverage.

This benefit allows employees to take paid time off from work for vacation, sick days, or personal days.

Parental leave

New parents can take up to 16 weeks of paid leave to bond with their new baby.

Retirement savings plan

Amazon offers a 401(k) retirement savings plan to all of its employees.


Employees receive discounts on Amazon products and services.

The Amazon HR Policy

Okay, so now it is time to get into the nitty-gritty of things and talk about the HR policy. As we all know, Amazon is a massive company with numerous employees. So, it stands to reason that they would have a pretty extensive HR department to deal with all of the various issues that can arise. 

Here are some examples of policies within the company…

Discrimination or Harassment

Discrimination or Harassment

The first thing you should know about Amazon’s HR policies is that they are very strict. They do not tolerate any form of harassment or discrimination. If an employee is found to be engaging in this type of behavior, they will be immediately terminated from their position.

Time Keeping

Amazon has a strict attendance policy. Employees are expected to arrive at work on time for their shifts. If an employee is absent, they must have a valid excuse, such as a doctor’s note.

Drugs and Alcohol

The retail giant also has a no-tolerance policy for drugs and alcohol. Employees who are found to be under the influence of either of these substances will be immediately terminated from their position.

Training and Development

The company believes in investing in its employees. They offer a variety of training and development programs to help employees grow and develop their skills. These programs are designed to help employees progress in their careers.

Working Conditions

The working conditions at Amazon are pretty standard. However, they do have a few rules that workers must follow. For example, warehouse workers are not allowed to listen to music while they are working. They are also not allowed to use their phones while they are on the clock.

Accessing Employee Performance Records

Employees can access their performance records through the Amazon intranet. They can view their attendance, job satisfaction, and performance evaluations. This information is confidential and only accessible by the employee.

Diversity and Inclusion

Diversity and Inclusion

Amazon is committed to diversity and inclusion in the workplace. They have a variety of programs and initiatives in place to promote this. Some of these include their Business Resource Groups, which are employee-led groups that support diversity in the workplace. 

They also have an inclusion council made up of senior leaders from across the company who work to identify unconscious bias in the workplace and create solutions to address it.

Amazon Controversy

The company has been embroiled in a few controversies over the years. As mentioned, the most recent is the firing of Chris Smalls during the COVID-19 pandemic. Smalls was the organizer of a protest at an Amazon warehouse over working conditions during the pandemic. He was fired from his job soon after the protest. This caused a backlash, with many people accusing Amazon of retaliation. 

Additionally, they have been criticized for their treatment of workers in the warehouses. There have been reports of employees being treated like robots and working in unsafe conditions. However, Amazon has denied these claims and says that they provide a safe and healthy work environment for their employees.

Applying For A Job At Amazon?

So, you like their work policies and are ready to apply? Firstly, let’s check out what steps to follow with our How To Get A Job At Amazon, as well as our Amazon VTO Policy, for further insight into the company’s policies., and finally, our Amazon Application in 2023.

Next, once your application has been submitted, find out What Does Amazon Jobs Application Under Construction Mean, and if you have a criminal record, our Amazon Background Check Policy and Does Amazon Hire Felons is a must-read before moving forward.

Of course, you can always work for yourself and create a side hustle using Amazon; we recommend The Amazon Code: How to Sell on Amazon and Make Millions Selling Name Brand Products Amazon Already Loves, and How to Sell on Amazon in 2023: 7 FBA Secrets That Turn Beginners into Best Sellers, as well as the Amazon FBA: The Ultimate Guide To Making Money On Amazon FBA.

Amazon HR Policy – Final Thoughts

Amazon is a great place to work. They offer competitive salaries and benefits, as well as great opportunities for training and development. 

They are also committed to diversity and inclusion in the workplace. However, they are not without their faults. Their attendance policy is stringent, and they have a no-tolerance policy for drugs and alcohol. If you are thinking about working there, be sure to research Amazon’s HR policy before you apply. 

Good luck, and enjoy working for Amazon!

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