Are you looking for a new job in the hospitality or travel agent industry?
Traditionally, these roles have always involved meeting customers face-to-face and providing first-rate customer service. However, times are changing, and more and more companies are recognizing the value of allowing employees to work remotely.
As a result, a large number of companies offer remote roles to talented and experienced professionals. However, you need to track down these roles, which can sometimes be easier said than done.
So, let’s take an in-depth look at some leading companies that hire for remote travel agent and hospitality jobs.
Contents
- The Role Of A Remote Travel Agent
- The Options
- Carnival Cruise Line
- Marriott Vacations Worldwide
- BCD Travel
- Tripadvisor
- Wyndham Destinations
- Carter Hospitality Group
- Columbia Hospitality
- FROSCH
- ADTRAV Travel Management
- AvantStay
- Vacasa
- World Travel Holdings
- Types Of Remote Hospitality Roles
- Looking For More Info On The Matter?
- Final Thoughts
The Role Of A Remote Travel Agent
Travel agents are responsible for helping individual clients and companies arrange travel services. This can include booking accommodation, flights, car rental, travel packages, and luxury cruises. Travel agents help their clients to find the best deals possible on services and make travel smooth and easy.
Read more: How To Become a Travel Agent?
Remote travel agents perform the same role via phone and email. They need to have a strong understanding of the needs of their clients, including their preferences and budget. It is also necessary to have strong communication skills and establish good working relationships with service providers. They also stay up to date with the latest travel regulations and restrictions to advise their clients.
The Options
Carnival Cruise Line
With more than ten thousand employees worldwide, Carnival Cruise Line is one of the largest employers in the travel industry. The company was established in 1972. They provide a wide range of cruise ship and shoreside vacation services. Carnival Cruise Line operates a fleet of 24 cruise ships that feature onboard activities, fine dining, and different accommodation options.
They employ hundreds of remote travel agents and planners. These employees help clients to plan their cruises to make them extra special. They connect with clients via phone and email and provide them with details of package deals and other options.
Marriott Vacations Worldwide
https://www.marriottvacationsworldwide.com/
This renowned hotel and travel accommodations company was founded in 1984. It has more than sixty resorts around the world. The company employs remote travel agents to work in the Marriott Vacation Club department.
These roles involve communicating with guests via the phone, answering trip questions, and providing them with recommendations. More than five thousand people work for Marriott Vacations Worldwide, and there are many other remote jobs available. People who have strong communication skills could also land a role as a telephone sales representative.
This role comes with all the necessary software and pays around $53,000 per year.
BCD Travel
This travel accommodation company was founded in 2006 and employs around 10,000 people. BCD Travel offers travel solutions for the financing of different types of trips, management, and information updating. The company employs experienced travel agents to research and confirm client travel arrangements and inform them of the necessary regulations.
BCD Travel is committed to providing employees with flexible work conditions and helping them develop their careers. People who have experience have the opportunity to work remotely as senior travel consultants. Other remote positions include planning manager, events logistics manager, and outsourced travel manager.
Tripadvisor
This company provides an online platform that is accessible to people all around the world. Tripadvisor provides details of travel destinations and potential itineraries that site visitors can follow. They also present a wide range of accommodation offers, car rental, cruises, flights, and more.
Tripadvisor employs thousands of remote travel agents to interact with clients and book services for them. Visitors to the site usually make inquiries by email about the trips they are interested in. The company’s travel agents interact with these site visitors, answer their questions, and book services for them.
Wyndham Destinations
https://www.wyndhamdestinations.com/
This hotel and travel accommodation company was founded in 2018 and manages and promotes resorts all around the world. Wyndham Destinations helps customers plan vacations while also developing and managing timeshare and vacation properties. Club members are treated to special services that are arranged for them by a company travel agent.
Wyndham Destinations employs more than 10,000 people and offers many remote roles. If you have a background in sales, you could work as a virtual sales representative or a vacation package sales representative. Alternatively, the role of vacation activations agent is ideal for remote workers, and you could earn up to $65,000 per year.
Carter Hospitality Group
https://www.carterhospitality.com/
Carter Hospitality Group was founded in 2011 and specializes in luxury travel options in California, Texas, and Florida. The company works closely with resorts, hotels, and wineries in those states and showcases the best deals on their website. They also offer a range of special wedding services and services for other types of events.
Carter Hospitality Group employs a large number of remote agents to find the latest reservation deals and discounts. Remote agents and representatives interact with visitors to the site and determine their needs. They present the most suitable options to customers and take care of the booking process.
Columbia Hospitality
https://www.columbiahospitality.com/
This hospitality management company was founded in 1995. It runs a number of golf courses, conference centers, private clubs, and other venues. Columbia Hospitality manages hundreds of different properties across the United States. The company also offers center services that help clients plan accommodation, activities, dining, and events.
Columbia Hospitality employs around five thousand people both remotely and in the head office. If you have strong communication skills and a lot of experience, you could work as a senior recruiter. This remote job pays between $70,000 and $85,000 per year, depending on experience.
FROSCH
This prominent travel, tourism, and leisure-focused company was founded in 1972 and provides different types of travel planning services. Visitors to the company’s website can find weekly travel deals and a whole host of other special offers. These range from trips for students on a budget to luxury cruises and memorable trips for honeymooners.
FROSCH employs hundreds of remote travel advisors and agents to research popular destinations and travel trends. They then use this information to create travel promotions and deals that are tailored to the needs of their clients.
ADTRAV Travel Management
This prominent travel agency was founded in 1977. It provides services for government and corporate agencies. ADTRAV Travel Management employs account managers who provide online booking support and corporate frequent flyer programs for valued clients.
The company also boasts a department that creates individual leisure trips such as luxury cruises and family vacations. Around two hundred people work for ADTRAV Travel Management, and around a third of the company’s employees work remotely.
AvantStay
This small company was established in 2017. They create and distribute special hospitality management software. AvantStay works closely with real estate management companies and hotels to create platforms that make the guest booking process easy. The company hires remote agents to interact with clients, answer their questions, and provide them with the right products and services.
AvantStay offers a wide range of remote positions, including transaction coordinator, senior people associate, and concierge experience specialist. It is possible to become a remote concierge experience manager and make up to $62,000 per year. If you land a role as a remote VP of customer experience, you could earn up to $200,000 per year.
Vacasa
This vacation rental company was founded in 2009. They provide agent services for property managers, sellers, and buyers. Vacasa boasts an online platform that remote travel agents can use to assist clients with their vacation rental bookings. Remote travel agents connect with potential clients and help them find the perfect travel accommodation rental for their needs.
Around five thousand people currently work for Vacasa, and there are numerous remote opportunities. Vacasa offers remote customer service roles, which pay $19 per hour. If you have sales experience, you could earn up to $24 per hour as a remote sales coordinator.
World Travel Holdings
https://worldtravelholdings.com/
This leading travel agency was founded in 2003. They specialize in different types of leisure and cruise accommodation. World Travel Holdings provides a simple platform that customers can use to find deals on flights, accommodation, and other travel aspects. Customers can then connect with a remote travel agent, who will complete the booking process for them.
World Travel Holdings actively encourages new employees to work from home and helps them set up their own home office. New remote travel agents get up to $250 in refunds to cover the cost of their home office equipment. You must do your paid training before you start.
Types Of Remote Hospitality Roles
Most hospitality roles involve supervising hotels, restaurants, and other areas. You need to work onsite, at least most of the time. Here are some of the main hospitality jobs that it is possible to do remotely.
Social Media Specialist
To compete these days, travel agencies and hospitality companies need a strong social media presence. Fortunately, you can work remotely but have to be very organized. The role mainly involves posting promotional material for the company on social media platforms like Twitter, Instagram, and Facebook.
The base salary for this role is around $37,000 per year, while there are also special project bonuses.
Customer Service Representative
You can easily work from your home office. Customer service agents receive calls from clients and assist them with their queries and complaints. The average salary for a customer service representative is $35,000 per year.
Meeting, Convention, and Event Planner
If you have strong organizational skills, this role could be perfect for you. The job involves planning special events and arranging all the details so that they run smoothly. Although you are likely to have to visit the site of the event, most of the work can be done remotely. The average salary for this remote role is $50,000 per year.
Marketing and Public Relations
Most companies actively seek professionals who have a degree in marketing and public communications. The main role of this job is to present the company positively and put a spin on negative press. You can work remotely from the comfort of your hotel room!
Looking For More Info On The Matter?
No problem, we’ve researched for you! Firstly, let’s take a look at a few career guides such as my Social Media Specialist Job Description or Media Manager Job Description, as well as my Customer Service Representative Job Description and Event Coordinator Job Description to see what they’re all about.
Next, to excel as a travel agent, we recommend reading up on How to Become a Travel Agent, Marketing For Travel Agents: Get A Consistent & Abundant Flow Of Clients, or how about Careers Opportunities for Young People – Travel Agent, Get Your S.H.I.P. Together!: The Wealthy Travel Agent Guide to Sales and my top pick called Selling Fun for a fresher approach.
Moving onto the hospitality industry, why not try the Introduction to Hospitality Management, or perhaps The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets, as well as Hospitality Facilities Management and Design, and lastly, the inspiring Lead with Hospitality: Be Human. Emotionally Connect. Serve Selflessly all available online in 2023.
Final Thoughts
To secure a remote travel agent or hospitality job, you need to have excellent communication skills. It is important to be able to work well independently and manage your time well. You need to be able to prove to employers that you can complete all your tasks on time without supervision.
Set up a home office and stick to a work schedule. This can help you to focus when working remotely. In many cases, you will need to regularly take part in video conferences and other types of collaboration. It is essential to make sure you have a fast and stable internet connection and all the necessary software.
Good luck finding your perfect Remote Travel Agent or Hospitality Job!