Do gift cards expire at Massage Envy?

Yes, gift cards do expire at Massage Envy. According to their gift card policy, all Massage Envy gift cards purchased after August 31, 2018, expire five years from the date of purchase. Any gift cards purchased before August 31, 2018, expire one year from the date of purchase.

FAQs about Massage Envy gift cards expiration

1. Why do Massage Envy gift cards expire?

Massage Envy has a gift card expiration policy in place to comply with state laws that require a “dormancy” fee on open loop gift cards, which can be used at any merchant. By setting an expiration date, Massage Envy can avoid imposing a dormancy fee on the gift card. In addition, it helps protect the company from accounting and legal issues related to the unused value on gift cards.

2. Can I extend or renew an expired Massage Envy gift card?

No, you cannot extend or renew an expired Massage Envy gift card. Once the gift card has expired, it is no longer valid for use.

3. Is there any way to get a refund for an expired Massage Envy gift card?

No, Massage Envy does not issue refunds for expired gift cards. However, if the gift card was purchased within the past 30 days, you may be able to exchange it for another gift card of equal value.

4. Can I use an expired Massage Envy gift card?

No, expired Massage Envy gift cards cannot be used. Once the gift card has passed its expiration date, it is no longer valid for use.

5. Can I transfer an expired Massage Envy gift card to someone else?

No, you cannot transfer an expired Massage Envy gift card to someone else. Once the gift card has expired, it is no longer valid for use and cannot be transferred or exchanged.

6. What happens if my Massage Envy gift card expires while I still have a balance on it?

If your Massage Envy gift card expires while you still have a balance, you must contact customer service to transfer the balance onto a new gift card before the original expiration date.

7. Can I use my Massage Envy gift card at any location?

Yes, you can use your Massage Envy gift card at any location in the United States where Massage Envy services are offered.

8. Can I use my Massage Envy gift card to purchase products?

Yes, you can use your Massage Envy gift card to purchase products and services at any location.

9. Can I use a Massage Envy gift card online?

No, you cannot use a Massage Envy gift card to purchase services or products online. Gift cards can only be used at Massage Envy locations.

10. Can I reload my Massage Envy gift card?

No, Massage Envy does not offer the option to reload gift cards. However, you can purchase new gift cards in any amount.

11. What happens if I lose my Massage Envy gift card?

If you lose your Massage Envy gift card, you may be eligible for a replacement card. Contact customer service for further assistance.

12. Will I be notified before my Massage Envy gift card expires?

No, Massage Envy does not notify customers before their gift cards expire. It is up to the customer to keep track of the expiration date.