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FedEx Interview Questions

fedex interview questions

FedEx, a delivery service giant is one of the top running companies in the United States. Employing around 300,000 employees, they have become one of the dream companies for several candidates to work with. Every now and then, they post s new job posting out, inviting candidates to apply for a job. Of course, if you are here you must have landed an interview with them. So, congratulations.

fedex interview questions

Although the interview procedure varies from position to position, still some things remain consistent throughout and that is – a one-on-one interview. Here are some of the interview questions that you must go through while preparing for the FedEx interview. So, let’s get to the questions that you are probably going to be asked.

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Fun Facts about FedEx

  • They have been enlisted under the 100 best corporate citizens in 2015 by Corporate Responsibility Magazine.
  • FedEx has been accredited as the World’s Most Admired Companies in 2016 by Fortune.
  • Their revenue is around $45 billion.

Interview Questions for FedEx

Scroll down to find some of the interview questions that are often asked by an interviewer.

1 Can you tell us a little about yourself?

Ans. This is the most common question that an interviewer at FedEx asks a candidate. Here, you should focus on presenting yourself as a confident person with the experience suitable for the position you are applying for. At this time, you need to elaborate on your previous experience to make sure that you catch the interest of the interviewer while letting them know about your qualities like being a team player, fun person, enthusiastic employee, and more.

fedex interview question

2 Tell us about FedEx

Ans. This is the question where the interviewer is trying to know whether you have prepared for an interview or not. This is the best time where you should point out everything you know about the company. Some things that you must know about FedEx is :

  • FedEx is a leading American Multinational delivery service company.
  • FedEx’s head office is located in Memphis Tennessee.
  • The company has been ranked as one of the best companies to work in by Fortune Magazine.
  • There are around 300,000 employees in the company and still growing.
  • They are renowned for their global air express deliveries.

3 Where do you see yourself in 5 years?

Ans. This is the question where the interviewer tends to observe whether you are a fit for their company or not. Here, you need to be extra cautious while answering. You need to be prepared for this question. Go through their careers page and find out their job postings that rank higher than the position you are applying for. While answering this question you can say that you want to progress to a higher position in their company, handling much more responsibilities and more.

4 Why should we hire you?

Ans. It is a simple yet very important question that determines whether you will be selected or not. For this, you need to go thoroughly through the job role you are applying for and prepare an answer as per the responsibilities mentioned for that position. Make sure that you let them know that you are the most capable candidate that fits perfectly for the job role they are hiring for.

fedex interview questions ans

5 Can you tell us the names of a few competitors of FedEx?

Ans. Here, you need to be straight and quick. Here are some competitors you must name such as UPS, Blue Dart, Kuehne + Nagel, CH Robinson, XPO Logistics, PostNet, DHL, DB Schenker, and Union Pacific Railroad.

6 What is your greatest strength?

Ans. This is a great opportunity to highlight all your strengths. Here, you need to focus and describe what you are good at while demonstrating the skills you have experience in. So, for this, you need to review the job descriptions and reassure the interviewer to hire you for the job at hand.

7 Why are you switching from your current job?

Ans. If you are applying for a job at a senior level, probably you are experienced and are either working for another company or have left the job. Either way, you need to be prepared for this question. Make sure, that whatever you say you do not bad mouth your former bosses or colleagues. If you do, you will lose your credibility. You can either answer this question by saying that you need to expand your experience in the industry or you felt you were a good fit there.

8 Do you consider yourself a team player?

Ans. This is where you need to state a definitive yes. There is no doubt that in any role at any company, you are going to be working with a team. So, it is vital that you present yourself as a team player.

9 What will be your course of action if you see another employee doing something fishy or against the policy?

Ans. It is a very straightforward question with a straight answer. Simply say that you will inform the management about the concerns you have about another employee.

10 How would you deal with a rude coworker?

Ans. This is where your team player factor will be tested. The right way to answer this question is to mention how you will let it go until or unless it is harming anyone or the company. Also, highlight how you do not let these things come between the work you do.

the fedex interview questions

11 What responsibilities you were handling at your previous job?

Ans. Here, make sure that you answer according to the role you are applying for. Focus more on the responsibilities that match the role you have applied for. This way you can ensure that you are a good fit for the job.

12 How do you manage long-hour shifts or heavy workloads?

Ans. Here, you have to be very fluid. By this question, an interviewer is trying to understand how much work you will be able to handle and also ensure that you can actually handle the work that comes with the position you are applying for. This is why you should always mention that it is okay and will be easier for you to handle the job responsibilities that come with the role. While you may try to impress the interviewer, never over-commit. Commit only as much as you can handle.

13 What are your thoughts on “Honesty is the best policy”?

Ans. Here the interviewer is trying to find out how genuine you are and how honest you are. Here, the best answer is to be diplomatic with the choice of words. You can play this question out as per your thoughts.

14 Tell me about the time when you went all out to help a customer?

Ans. At FedEx, customers are given the most importance. There is in fact a policy at FedEx – “Purple Promise”. Every employee at FedEx has to sign for this – “I will make every FedEx experience outstanding”. Here, the interviewer is just trying to understand whether you will be able to deal with the customer and make them happy or not. So, you must refer to any incident that you went through to help the customer at your previous company. You should also mention any incidents where you handled a difficult situation with ease. Do not hesitate when specifying your people handling skills as this is something that the interviewing manager is looking out for.

Some Important Tips While Appearing for An Interview At FedEx

Here, we have a list of some tips that will help you prepare for an interview at FedEx.

1 Dress Up Well – While appearing for an interview at FedEx, you must dress up nicely in formals. This would give a good impression of your sincerity towards the job.

2 Stay Positive – While appearing for an interview, you must always remain calm and positive. Thinking negatively might lead you to failure.

fedex interview questions tips

Some other questions that you might be asked during an interview with FedEx:

  • What is the best way to handle any kind of dispute with a colleague?
  • Mention your hobbies?
  • What is your salary expectation?
  • What is your weakness?
  • When are you available to join the team?
  • Have you done any formal customer service training?
  • How good are you at handling stress?
  • Do you understand what role you are applying for?

Read more: Why Does FedEx Take So Long?

Final Words

Here, we have listed some of the best FedEx interview questions that can help you prepare yourself for the interview. Make sure that you are well-prepared for the interview and are well versed in the company you are applying for. FedEx is one of the fastest-growing companies in the United States where many candidates want to work. Considering how famous this company is, the competition for every job opening is going to be tough. This is the reason why preparing for an interview is a good idea.

We hope that this questionnaire helps you prepare for an interview. Apart from this questionnaire, you should also research the company. Do not leave anything to chance and make sure you give it your best shot. This is a once-in-a-lifetime opportunity and you shouldn’t let it go. Good luck with your interview.

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About Eugene Casey

Eugene works in a busy employment agency in Chicago and has nearly 20 years of experience in finding clients the perfect job. His philosophy is simple, the right match for the right position is nearly always a win-win for both the employee and the company.

When he isn't working or writing for us, he enjoys cooking and exploring the United States, one state at a time.

He lives with his wife Lisa and their two German Shepherds, Wilber and Gus.

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