Why is my PS5 not letting me play games?

Why PS5 Can’t Start Game or App. A number of factors can cause the “PS5 was unable to launch the game or application” error. For example, it may be a PS5 system software version problem, storage device problem, system software, or game incompatibility problem.

Why won’t PlayStation let me play my game?

Go to settings profile management and make sure your ps4 is set to primary, then you won’t have that issue again… if it’s not, or it says there is another ps4 that is primary, you can log into your account online and disable all ps4s on your account and re establish your ps4 as primary.

Why is my PS5 not reading discs?

Troubleshoot PS5 console disc reading issues

Clean the disc with a soft, clean cloth to remove any dirt or prints. Try inserting another game, Blu-Ray disc, or DVD. PS5™ consoles can’t play burned discs or audio CDs. Access Safe Mode and select Clear Cache and Rebuild Database.

Why is my games locked on PS5?

If parental controls are blocking you from playing a game, you’ll see a padlock instead of the game image. Ask your parent or guardian for help. They can find instructions for allowing access below.

How do I get my game to work on PS5?

Go to the game hub for the PS4 game. Select the upgrade offer on the game hub and review the upgrade offer. Select Download (or purchase with the discount price) to download/purchase content. After the download is complete, you can play the PS5 digital game by inserting the PS4 game disc.

How to Fix Can’t Start Game or App on PS5 (Easy Method)

How do you fix your PS5 if it’s not working?

Common PS5 issues and how to fix them

  1. Manually restart. Push the Power button on your PS5 and hold it for 15 seconds to restart.
  2. Disconnect the power. Unplug the power cord. …
  3. Power cycle the console. …
  4. Switch the power cord. …
  5. Try a different power source.

Why are my Playstation games locked?

The locked symbol indicates that your account does not have the licenses for the game (you didn’t buy the game or you do not own the game) if it has a playstation plus logo by the lock, it means you have to renew your playstation plus subscription to gain access to the game.

How do I restore my game license on PS5?

PlayStation 5

  1. Log into the Playstation account that purchased the content.
  2. Go to Settings.
  3. Go to Users and Accounts.
  4. Go to Other.
  5. Select Restore Licenses. Choose OK when finished.
  6. Go to the PS5 Library and select the game in question. For games, select Download to begin the downloading process.

Can a PS5 be blacklisted?

This generally happens when people intentionally try to bypass security features on the console or on psn. Sony Essentially blacklists the serial number so that particular console can never go online again. All game licenses are permanently locked as well.

How do I start my PS5 in safe mode?

Turn off your console by holding the power button for three seconds. The power indicator blinks for a few moments before turning off. Once the console is off, press and hold the power button again. Release it after you hear the second beep — one beep sounds when you first press, and another seven seconds later.

How long is PS5 warranty?

Sony Interactive Entertainment LLC (“SIE”) warrants to the original purchaser (“you”) that the PS5 hardware, which includes components contained in the retail box with this hardware (“Product”), will be free from material defects in material and workmanship for a period of one year from the original date of purchase ( …

Can a disc get stuck in a PS5?

How to manually eject a stuck disc from a PS5 console. Press and hold the power button for three seconds to turn off your PS5 console, then remove all cables and devices from the console. Place the console on a soft cloth on a flat surface and remove the base.

Why wont my disc go into my Playstation?

Clean your video game disc or DVD. If you’re sure there is no disc currently in the system, the disc you’re trying to insert may be dirty or damaged. Physically examine the disc for dust, dirt, and other contaminants like food. If necessary, clean the disc with a microfiber cloth and insert it again.

How do I fix error code CE 109573 5 on PS5?

How to fix CE-109573-5

  1. Restart your PS5® console.
  2. Select the application icon, press the Options button, and select Delete.
  3. Reinstall the application.

How do you tell if a PS5 is banned?

How do I know if my account or console has been suspended from PSN? If we suspend your account or PlayStation console, you will see an error code when attempting to sign in to PSN. We usually email you explaining why you’ve been suspended and how long it will last.

How long is a PS5 ban?

What’s the difference between a suspension and a ban? Suspensions are normally temporary and bans are permanent. Suspensions usually last from one to seven days; but staff can make them longer at their discretion (depending on the offense).

Is it illegal to sell PS5?

Is reselling PS5 illegal? Google: No. A few states regulate ticket scalping. But there aren’t any laws against reselling retail products at higher prices.

Is PlayStation down right now?


All services are up and running.

What is restore license on PS5?

What does restoring licenses do? Restoring licenses on PS5 syncs your game library info with information on the PlayStation server. Hitting the “Restore Licenses” option is usually a good first step to troubleshooting issues with accessing your digital games, especially if the PS5 is not your primary console.

Why is my PSN restore license not working PS5?

Restart your PlayStation®5 console. Turn off your router and modem, and wait at least 5 minutes, then restart it. Try Settings > Users and Accounts > Other > Restore Licenses.

Do PS4 games work on PS5?

Backwards compatibility means that games which are made for the PlayStation 4 (PS4) also work on the PlayStation 5 (PS5). With backwards compatibility on the PS5: You can play physical or digital PS4 games on the PS5. You can upgrade certain PS4 games to a next-gen PS5 version with 4K resolution and high framerate.

How do I unlock my PlayStation account?

Go to the Account Management sign-in page and select Trouble Signing in? > Reset your password and enter your sign-in ID (email address).

How to update PlayStation 5?

Go to Settings > System. Select System Software > System Software Update and Settings. Update Available appears if a newer version is available. Select Update System Software to update.

What is the failure rate of the Playstation 5?

Roughly 1/1200 units. This is taken straight from reddit polls and the main cause seems to be overheating.

What is bricked PS5?

It’s only bricked if it’s literally a paper weight that won’t turn on. Go ahead and hold down power for a minute, unplug from power for 5 minutes, plug it back in, see if it’s fixed.

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