Why won’t Ubisoft let me log in?

Make sure that Ubisoft Connect PC is not set to offline mode Using Ubisoft Connect PC in Offline mode may prevent you from being able to log in. Check whether Ubisoft Connect PC is running into connectivity issues Connectivity issues affecting your device can make you unable to log into the Desktop Application.

Is Ubisoft Down right now?

There are currently no issues or updates to report.

Why does Ubisoft say my password is incorrect?

Resetting your password may resolve any authentication issues. Should the issue persist on our Ubisoft webpages, please try our browser troubleshooting steps. Using the latest version of the Desktop App helps ensure that you have all of the updates necessary to run the software correctly.

How long does it take for Ubisoft to let you log in?

Sorry to hear you received a temporary block from logging in to your Ubisoft account. We advise to stop making further attempts and allowing 90 minutes to pass to see if you can login successfully then.

How long does Ubisoft blocked you from logging in?

If you have typed in the wrong password three times your account will be locked for 15 minutes. You will NOT be able to log in or change your password during these 15 minutes. Any attempts to log in whilst your account is locked will add an additional 15 minutes.

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How long do I have to wait to log into Ubisoft after failed attempts?

If you are ever temporarily suspended due to failed login attempts, 20-60 minutes between a new sign-in should help to lift the ban.

Why is my Ubisoft account locked?

If you have not recently attempted to make any purchases, your account may be locked for a different reason, including too many failed login attempts. Ubisoft will only contact you if unusual activity is detected on your account or to verify that you actually asked to reset your password.

How many unsuccessful attempts does an user account get locked?

Windows security baselines recommend configuring a threshold of 10 invalid sign-in attempts, which prevents accidental account lockouts and reduces the number of Help Desk calls, but doesn’t prevent a DoS attack. Using this type of policy must be accompanied by a process to unlock locked accounts.

How do I know if my Ubisoft account is banned?

When your account is permanently banned, you will be unable to log in or access any Ubisoft websites and services.

How long is temporary lock on Ubisoft account?

It can take up to 7 days (depending on the reason) for the temporary lock to be removed automatically from your account. Our team is unable to interact with it.

Why can’t i log into Ubisoft on Xbox?

Power cycle your consolePerforming a full power cycle allows your console to shut down fully before restarting, and may resolve the issues you are experiencing. Unlink and re-link your Xbox accountUnlinking and re-linking your Xbox and Ubisoft accounts may help resolve the issue.

What is a good password for Ubisoft?

Make sure your password is secure by avoiding common passwords such as p4ssw0rd, 123456, Pass123, or any that contain part of your username. We recommend passwords with at least 8 characters, a mix of capital letters, lowercase letters, and numbers. We recommend updating your password regularly to keep it secure.

What is the authentication error on Ubisoft connect?

The authentication error usually means that your game is activated on a different Ubisoft account. Do you remember what login info you used to activate the game after buying it from Steam? You’ll need to log into Ubisoft Connect using those credentials.

Why is Ubisoft in trouble?

For the past few years, Ubisoft has been consistently plagued by internal issues involving alleged misconduct at the highest levels and struggles to grow company sales and live services beyond breadwinners like its “Assassin’s Creed” franchise and “Tom Clancy’s Rainbow Six Siege.”

Why is my Uplay not working?

Step 1: Go to the installation directory of Uplay on your PC. Step 2: Right click on the Uplay application and choose Properties. Step 3: In the pop-up window, navigate to the Compatibility tab and choose the Run this program in compatibility mode for: checkbox. Then select another operating system.

What is Ubisoft currently working on?

Despite its ongoing struggles, Ubisoft continues to focus on producing new entries in its stable of established franchises — Assassin’s Creed, Tom Clancy, and Far Cry, to name a few — while intermittently experimenting with new franchises like Immortals Fenyx Rising and Riders Republic.

Is Ubisoft deleting accounts legal?

Inactive Ubisoft accounts, with no PC purchases or active subscriptions tied to them, may be closed in order to comply with data protection laws after long periods of inactivity. Accounts tied to an active Ubisoft subscription, or an activated PC game, no matter where it was purchased will not be eligible for deletion.

Can a 12 year old have a Ubisoft account?

Please note that you must be at least 13 years old to create a Ubisoft account. To create a young player account, you should also be under the relevant age threshold for your country of residence. Select Create A Ubisoft Account. Type in your name and the email address of your parent or legal guardian.

Does Ubisoft ban cheaters?

A temporary ban restricts access to the online features of the game for a period of up to 15 days. If a player has received a temporary ban and they are detected as cheating a second time, they will receive a permanent ban.

Why is my account getting locked?

The common causes for account lockouts are: End-user mistake (typing a wrong username or password) Programs with cached credentials or active threads that retain old credentials.

Why do I have so many failed login attempts?

Possible causes for this issue are: The user mistyped the password several times within a short timeframe. User changed their password, but at the same he had Service Studio running, connected with the previous username/password. The user account was target of a brute-force attack.

Why would my account be temporarily locked?

Typically, this means that someone with this user name has entered a password incorrectly too many times in rapid succession, and the account has been locked as a security measure.

Does Ubisoft delete inactive accounts?

We may close long-term inactive accounts to maintain our database. You will be notified by email if we begin the process of closing your inactive account. If your Ubisoft account was flagged as inactive and you would like to keep using it, you can cancel the account closure.

How do I unblock Uplay?

Highlight the player’s username and select the three dots next to it. Choose Block. You can unblock another player at any time by following the steps above and selecting Unblock next to the player’s username. While in-game, you can also block your Ubisoft Connect friends from the Ubisoft Connect overlay.

Can I play Ubisoft games without Uplay?

Yes, most Ubisoft PC games PC require you to use our desktop app ro play them. Every game that required Uplay before can now be accessed via the Ubisoft Connect desktop app.

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