If you wish to become a housekeeping supervisor, you can find all the details here as we have got you covered through the job description. The housekeeping supervisors mainly oversee the work of the housekeeping team and tend to ensure those office buildings, hotels, resorts, hospitals, universities, and other facilities are kept clean and tidy. Moreover, they provide the staff compiles with the given guidelines besides safety and sanitation policies.
The housekeeping supervisor mainly leads a company’s team of room attendants and ensures that they offer the best possible customer service. The primary responsibilities include training and organizing employee shifts besides motivating team members. They also need to understand sanitation regulations and team management abilities.
The housekeeping supervisor also needs to hire, train and manage the housekeeping team at various hospitality facilities. They need to perform human resource duties, including conducting interviews while training new employees on hotel policies and procedures.
If necessary, they also need to discipline the employees and perform various clerical duties, including creating employee schedules. The brand and rating of any property can widely affect a work environment. As hotels and resorts are open 24*7, the housekeeping supervisors might also work on weekends and during late nights.
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Job Description – Housekeeping Supervisor
The company mainly looks for an experienced housekeeping supervisor to oversee all the duties performed by their housekeeping team. The responsibilities mainly include assigning responsibilities to the housekeeping department, identifying and reporting tardiness cases, and cleaning supplies.
They need to keep the management informed regarding any equipment or furniture that needs to be repaired or be replaced. Above all, they must ensure that the housekeeping team aligns with all the sanitation guidelines.
If you wish to become a successful housekeeping supervisor, you need to develop and implement some unique strategies to enhance the functioning of any housekeeping department. Lastly, you need to have fantastic housekeeping skills and ensure that all housekeeping operations are met on time.
They are mainly responsible for overseeing and directing/organizing the cleaning activities of an organization. The supervisor should also ensure carry out cleaning activities on time and, of course, professionally. The housekeeping supervisor can also take up jobs in various fraternities, including travel accommodations, hospitals, and organizations that offer housekeeping services to other organizations.
They should also prepare a work schedule for housekeepers. This ensures the staff completes the work on time. In some cases, you would be required to inform maintenance units or repairs which are needed.
Lastly, it would be best to carry out necessary actions regarding complaints from patrons about housekeeping issues, including an inadequate supply of toiletries. It would be best if you also gave some recommendations to the company’s management where you work.
Read more: Top 8 Supervisor Interview Questions
Skills Required – Housekeeping Supervisor
To become a successful housekeeping supervisor, you need to possess excellent skills like a strong eye for detail and organizational skills. You must have a cleaning obsession and be able to work even in a fast-paced work environment. You need to train new housekeeping members and create an excellent weekly shift. Lastly, it is vital for you to coach new employees.
Job Responsibilities
- Need to assign housekeeping tasks to employees and inspect work to ensure that the prescribed standards of cleanliness are aligned.
- The housekeeping supervisor must also schedule staff shifts and organize replacements if necessary.
- You need to investigate and address complaints regarding poor housekeeping service.
- They should also provide training to the housekeeping staff.
Job Requirements
- Must have a high school diploma.
- Need a housekeeping or hospitality experience.
- They must also be able to multitask.
- You need to have excellent organizational and time management skills besides customer service skills.
- Need to know basics of housekeeping.
- Must have fantastic communication skills.
- Should be able to stand for extended periods.
Frequently Asked Questions
1 What is the job role of a housekeeping supervisor?
Ans. The job role of a housekeeping supervisor is fairly detailed but simple. The roles and duties performed by the housekeeping supervisor include assigning tasks to the other housekeeper staff, identification, and reporting of tardiness cases, monitoring of the cleaning supplies, inform the management about any furniture or equipment in case of any replacement, and repair is required.
2 Mention the ways of applying for a housekeeping supervisor.
Ans. Candidates can apply through online and offline modes. It all boils down to which company you are applying for. Nowadays, it is more popular to apply online, as there are multiple modes of applying online through different job portals, and social media platforms.
3 Mention the soft skills required to apply for this job role.
Ans. Housekeeping supervisors are not really required to have technical skills, but they are supposed to have strong soft skills such as great communication skills, listening skills, outstanding leadership qualities as supervisors are required to manage a team of supervisors, and should have good organizational skills.