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How Do I Contact Walmart HR? (Step By Step Guide)

How Do I Contact Walmart HR

Are you having an issue while working at Walmart?

In most cases, it is probably easiest to talk to your manager. However, there may be times when you need to keep your issue confidential. Fortunately, you can be sure that the Human Resources department is ready and willing to help you. This huge department is known for being very efficient and can help with a wide range of work-related issues. 

So, let’s find out… ‘how do I contact Walmart HR?’

About The Human Resources Department

Walmart employs around 1.5 million staff members in different stores, warehouses, and offices throughout the United States. The Human Resources department is responsible for recruiting and training this workforce. The department consists of several different divisions which handle different aspects of employee relations. 

If you have applied for a job at the company online, the HR department will have created that job post. They also handle applications and help compile a shortlist of applicants for managers. Once a new employee is selected, the department also handles the onboarding process. 

Resolving conflict is key…

Human Resources uses AI to analyze employee data and support good decision-making. Employees who have issues with their managers, paycheck, or for a range of other reasons can reach out to the department. People who work in HR are known for being very efficient and skilled in conflict resolution. 

How Do I Contact Walmart HR?

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The best way to contact the Walmart Human Resources Department is by phone. You need to have your employee number and other relevant information close to hand. This will help a member of the team to log your issue and resolve it as quickly as possible.

If you have questions or concerns related to your job, you should call 866-368-3289. This includes if you want to follow up on your job application or check on your employee benefits. You can also use this phone number to report issues in the workplace.

Different divisions

Because so many people work for Walmart, the HR department needs to be very large. More than 1,200 people work in this department. Separate divisions have been created for specific concerns. Here are some of the divisions you can reach out to and the phone number for each division. 

  • Attendance Hotline: 1-800-775-5944
  • Wage & Hour and Open Door Helpline: 1-800 361-0781
  • W-2 Express: 1-877-325-9239
  • Walmart One and Benefits: 1-800-421-1362
  • Customer Escalations: 1-855-315-2743
  • Resources for Living: 1-800-825-3555

Duties Of The Human Resources Department

Duties Of The Human Resources Department

Before reaching out to the HR department, it is best to understand what they do. This large department handles everything related to employees and employment. This includes overseeing morale, managing employee benefits, providing training, and arranging employee development. 

The department is divided into a number of teams, including: 

  • Recruiting
  • Associate Experience
  • Talent Development
  • Benefits
  • People Analytics

In addition, Human Resources personnel are assigned to each Walmart store. They interpret and implement the corporate HR plan to match the store’s needs, which include paying close attention to training, employee relations, the accommodation of local customs, and a range of other factors. 

The Heads of HR At Walmart


The Heads of HR At WalmartIf you want to write a letter or email, it is always best to address someone by name. This gives your communication a more personal touch and helps to ensure it reaches the right person. 

  • Donna Morris is the current Executive Vice President and Chief People Officer.
  • Allison Joyce is the VP Talent Partner.
  • Adam Stavisky is the Senior Vice President of US Benefits. 
  • Amy Goldfinger is the Senior Vice President of Global Talent.
  • Brian Besanceney is the Senior Vice President and Chief Communications Officer. 
  • John Lacy is the Vice President of the People division. 

How to Follow Up on Your Job Application 

One of the main reasons people reach out to Human Resources is to check on their job applications. After completing and submitting your application online, several days may pass before you are contacted. You may want to check it has been received and find out what to do next.

The easiest way to do this is by calling the candidate helpline on 800-955-7267. It is open from 07:00 to 16:00 Central time from Monday to Friday. Alternatively, you can find the information you need in the careers section of the Walmart website. 

How to Contact Your Manager

If you need to call in sick to work, you must call your manager as soon as possible. The number to call is 1-800-775-5944. Once you get through to an operator, you will be asked to enter your store number, Walmart Identification Number, and date of birth.

You will then receive a confirmation number, and your call will be transferred to your store manager. Once they’re on the line, you will need to give them the confirmation number. You need to explain the situation to your manager clearly and follow their instructions on how to proceed. 

How to Make an Employee Complaint 

If you need to make a serious complaint about your manager or another employee, contacting HR may not be ideal. Fortunately, you can send an anonymous message to the Global Ethics Office. Alternatively, you can also call the US office of the Global Ethics Helpline on 1-800-963-8442.

Before You Apply To Walmart!

You’ll want to learn more about working at the superstore, starting with the Walmart Vision And Mission Statement Analysis, followed by Does Walmart Hire At 16, and How Old Do you Have To Be To Work At Walmart, if you happen to be still in school.

Next, find out more about the Walmart Dress Code, and for your rates and working hours, check out Does Walmart Pay WeeklyDoes Walmart Give Bonuses, and Walmart Paycheck Stubs, or how about the Walmart Late Policy, as well as How To Call In Sick At Walmart if you need a day off.

Finally, take a look at our in-depth guide to the Walmart Application and the most common Walmart Interview Questions, and once you’ve aced your interview, you might need to know What Happens If You Fail The Walmart Assessment Test or How Long Is Orientation At Walmart in 2023.

How Do I Contact Walmart HR? – Final Thoughts 

The easiest way to reach out to the Walmart HR department is by phone. There is a general phone number you can use for questions related to your job. There are also separate divisions for more specialized queries and concerns.

If you want to report an ethics violation or a similar concern, you can submit your complaint online. You can make an anonymous complaint by reaching out to the Global Ethics Office in Bentonville. You can be sure that the complaint will be investigated and your job will not be put at risk.

Good luck, and enjoy working at Walmart!

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4 thoughts on “How Do I Contact Walmart HR? (Step By Step Guide)”

  1. I really like unloading stock cap 2 I guess it comes down to HR manager Karen I have only one request in time comes when I need ? Or help for something have access to treated like all associates managers she was my biggest and mostly only one who always help me but covid-19 Im still looking for any communication from her &my Wal-Mart Thank you & God bless you😁🤗

  2. I was at Walmart a just got harassed by two of their loss prevention guys! This was not fair what happened to myself and my sister. One of the guys stated that I get food stamps and argued with me like I was a nothing

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