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I Lost My USPS Tracking Number

i lost my usps tracking number

Are you waiting for an important parcel to arrive?

If your parcel is taking longer than usual, you can look up the details on the United States Postal Service website. All you need to do is enter the tracking number of your parcel to find out when it is due to arrive. These details are updated each time the parcel embarks on a different stage of its journey. This lets you know roughly where the parcel is to give you a little piece of mind. 

But what can you do if you find that… I lost my USPS tracking number.

About Tracking Numbers

When you send a parcel using the United States Postal Service, you are given a receipt. This will contain a number between 20 and 22 digits. This is your official tracking number. You can use it at any point during the shipping process to find out where the parcel is.

If you are sending a parcel to a customer or loved one, send them a copy of the tracking number. The receiver can then enter the details any time they want to check on the parcel. This system helps to make the shipping process extra secure for both the sender and the receiver. 

About Tracking Numbers

Where To Find Your Tracking Number?

There are several places to find this important piece of information. It is best to check out all the options before inquiring. However, the method you use will depend on the type of mail you have sent. 

Postcards and First-Class Mail

It is important to note that not all types of mail come with a designated tracking number. You will not receive a tracking number with postcards or First-Class Mail unless you purchase add-on services. Therefore, you will need to use another method to keep track of the delivery process if you need to. 

Priority Mail Express and Priority Mail

You will receive a tracking number if you send items with Priority Mail or Priority Mail Express. If you are the sender, you will receive a sales receipt when you visit a post office branch. This receipt will feature the time and date you sent the item, the amount paid, and the tracking number. 

Self-service kiosk

Using a self-service kiosk in your local post office branch can save you a lot of time. There is often no line for these kiosks, and the process is fairly quick and easy. When you send mail in this way, you will receive an eReceipt, which contains the same information as a regular receipt. 

Online label record

When you purchase postage online, you will receive an online label record. This contains a range of information, including the tracking number. You can refer to this online label record when you want to find out where your parcel is. 


Barcodes are placed on parcels and packages when you send items through a post office branch. The barcode is scanned when the item reaches each stage of its journey during the skipping process. It features most of the same information as the receipt. 

Check your phone

It is a good idea to take a photo of the barcode or receipt when mailing your parcel. This provides you with an easy way of finding the mailing information if you lose the receipt. You can also send the photo of the barcode or receipt to the receiver on request. 

Confirmation email

When you purchase a product from an online retailer, you should be sent a confirmation email. This email serves as your receipt and contains all the shipping information. If you can’t find this email, make sure you check your spam folder.

Confirmation email

Informed Delivery subscribers 

If you have sent a parcel to someone else, check if the receiver is an Informed Delivery subscriber. In this case, the receiver will have a copy of the tracking number in their dashboard. If you regularly send parcels to customers, it is worth signing up for this service. 

The Steps To Take

If all else fails, it is best to get in contact with the United States Postal Service. While the company’s Care Center agents are always willing to assist customers, finding a lost USPS tracking number can be difficult. Therefore, you should only use this method as a last resort. 

Still, it may be possible to find the lost USPS tracking number if you provide enough information about the transaction. The post office branch manager is the only person who has access to particular purchase records. Therefore, you need to visit your local post office branch and ask to speak to the manager.

Necessary information includes:

  • The time and date of the purchase
  • The amount you spent
  • Credit or debit card details
  • The kiosk you used
  • Employee ID number, if possible

It is important to make sure that all the information you provide is accurate and as detailed as possible. The manager will then do a special search for you and try to find the information. They can then print a duplicate receipt for you, which will include the tracking number. 

Tracking Packages Without A Tracking Number

Generally speaking, you will not be able to keep track of your USPS parcel without the tracking number. The United States Postal Service processes thousands of parcels and other types of mail each day. Trying to find one piece of mail without the designation is next to impossible. 

In this case, it is best to be patient and wait for the parcel to arrive. The United States Postal Service has an excellent reputation for delivery services. 

Lost mail

If you are the sender, you may be able to find a lost parcel even if you can’t find the tracking number. Start by searching your photos or emails for a record of the tracking number. You may also be able to receive a duplicate receipt when you provide details of the time, date, and purchase total.

If you are the receiver, you can reach out to the sender or the company you purchased the item from. They are likely to have a copy of the receipt and tracking number on file. It is also worth checking out your Informed Delivery dashboard if you have one.

Read more: Hold Mail End Date Meaning USPS

Info To Make Sure Your Parcel Arrives!

Let us give you further advice by taking a look at Can You Track A USPS Package Without A Tracking Number, along with Why Is USPS Tracking Not Updating, if you’re having trouble, and depending on which mailing option you’ve chosen, Does USPS Have First Class Tracking?

Getting ready to post a parcel or letter? Then you might be wondering Can I Use Poly Mailers For USPS, as well as, Do USPS Stamps Expire and for official documents, check out Does USPS Notarize Documents, and finally, Where Can I Drop off USPS Packages?

If you’re about to move to a new address, you’ll want to find out How Long Does USPS Forward Mail, including Does USPS Forward IRS And Other Government Mail, and to keep on top of your mail, When Do USPS Trucks Go Out For Delivery in 2023.

Final Thoughts 

If you’ve lost your USPS tracking number, you are certainly not alone. This is a fairly common issue, especially among people who only send parcels once in a while. Luckily, the United States Postal Service has created several articles to help customers who are experiencing this problem.

Fortunately, there are several things you can do to resolve the issue. Once you receive a tracking number, it is best to keep it safe for future reference. This will help to make sure that keeping track of important mail is a quick and easy process.

Good Luck, and I hope your parcel arrives safely!

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