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Is Temu Legit?

The internet is a great resource for finding deals and making purchases, but it can also be a dangerous place. Scammers lurk in the shadows waiting to take advantage of unsuspecting consumers who don’t know any better.

You might see online marketplaces promise amazing discounts on products from top brands like Apple, Samsung, and Sony, but are these products real? And what about Temu?

Is Temu legit?

Before you make any purchases through a company, it’s important to research them thoroughly and take some safety precautions. So, well done on your due diligence as I take a closer look at everything you need to know about Temu.

What is Temu?

Temu is the newest digital superstore taking the internet by storm. This Chinese-owned digital marketplace has quickly become the number one free shopping app in the App Store.

That’s means beating out Amazon, Shein, and Walmart…

Based in Boston but controlled by a principal office in Ireland, Temu offers just about every and any product you can think of, from car accessories and clothing to small home appliances, outdoor furniture, power tools, baby clothes, and everything in between. It is an online-shopping megastore.

But what really sets Temu apart from its competitors is its incredibly low prices. Customers can buy sunglasses, necklaces, and even glow-in-the-dark pet collars for as little as $1 to $3. This is much cheaper than what they would pay on other e-commerce platforms such as AliExpress or Wish.

What is Temu

How is this possible?

This is due to their connection to Pinduoduo, a Chinese e-commerce company that takes advantage of China’s lower manufacturing costs to offer products at a lower price.

Despite concerns about the legitimacy of some of the products sold on the platform, consumers are raving about Temu. Its extensive product range and unbeatable prices make it a go-to shopping destination for many. The company’s success is largely credited to its effective advertising strategies, which include over 3,400 Facebook, Instagram, and Messenger ads since last year.

As a result, Temu has become one of the most popular digital marketplaces in America.

So, Is Temu Legit?

If you’re wondering whether Temu is a legitimate website, the answer is complicated. While the products on the site are generally real and will eventually arrive, the quality of those products and the speed of delivery are often called into question.

Trustpilot reviews show that the company has an average rating of three stars, with many one-star reviews. Citing long shipping times, inadequate item quality, and bad customer service.

However, there are also plenty of five-star reviews that praise the online store for its low prices and its vast selection of items. It’s worth noting, however, that Temu is not accredited by the Better Business Bureau (BBB). And recent complaints on the BBB website suggest that many customers are still experiencing extensive delays or even missing orders.

So, Is Temu Legit

Is Temu Ethical?

In terms of ethics, Temu follows a Third Party Code of Conduct that emphasizes zero tolerance for vendors that use forced labor and requires compliance with local wage and hour laws. However, many online reviews indicate that some of the products sold on the site are poorly made or easily breakable. Potentially leading to waste and increasing loads in landfills.

Plus, while Temu’s reverse-manufacturing model may decrease waste by accurately gauging customer demand, it’s unclear how environmentally ethical the company is overall. Like other e-commerce companies, they claim to be committed to environmental sustainability. But their products may contain harmful chemicals that could end up in the environment.

Pros of Shopping on Temu

Low Prices

Temu offers incredibly low prices on a wide variety of products, making it an attractive option for consumers who are looking for a bargain.

Extensive Product Range

With such a wide selection of items, ranging from car accessories and apparel to pet collars and baby clothes, they have something for most people’s needs.

Extensive Product Range

Reverse-manufacturing Model

Their reverse-manufacturing model helps the company decrease waste by more accurately gauging customers’ desired products.

Direct Connection to Suppliers

By connecting customers directly to suppliers, Temu eliminates the cost of middlemen. Which, in turn, enables it to keep its prices low.

Customer Feedback

Temu relays customer feedback directly to manufacturers. This alerts them to the products consumers want and when to produce them.

Cons of Shopping with Temu

Poor Customer Service

Many people complain about their poor customer service, which can make it challenging to resolve issues or get refunds.

Long Shipping Times

Many customers also complain about long shipping times. It can take weeks or even months to receive their items.

Low-quality Items

Some customers complain that the items they receive from Temu are of lower quality than expected. This can result in dissatisfaction with the product.

low quality items

Environmental Impact

Like other fast fashion brands, Temu may contribute to environmental damage through the production and distribution of low-quality items that are more likely to end up in landfills.

Ethics Concerns

While the company has a Third Party Code of Conduct that prohibits the use of forced labor, some customers may have concerns about the company’s ethical practices in relation to its suppliers and environmental impact.

Similar Online Marketplaces

There are several online marketplaces that are similar to Temu. So, if you feel like the information we’ve provided has made you want to consider other options, here are a few competitors to look into.


This Chinese e-commerce company is one of the largest online marketplaces in the world. Like Temu, AliExpress connects customers directly to suppliers, which allows them to offer products at extremely low prices.



Another Chinese e-commerce company that has become very popular in recent years is Wish. Wish also offers a wide range of products at very low prices.


As one of the largest e-commerce companies in the world, Amazon is another online marketplace that is similar to Temu. While Amazon’s prices are generally higher than those on Temu, it offers a much wider range of products and has a reputation for fast shipping and reliable customer service.


This online marketplace has been around for over 25 years and is a popular destination for buying and selling all kinds of products. Like Temu, eBay connects buyers and sellers directly. But it also allows for bidding and auctions, which can sometimes result in even lower prices.

Amazon: Still the Go-To For Millions of Online Consumers

As discussed, Temu mostly beats Amazon when it comes to pricing. However, there’s a reason Amazon’s costs are higher. Essentially, quality control, dedicated customer service, and full transparency on product sourcing are what you’re paying for too. Not just the product you buy.

To find out more about Amazon’s services and benefits, you can take a look at our answers to, Does Amazon Do Price AdjustmentsDoes Amazon Accept PayPal, and What is Amazon Promotional Balance? Then find out about the Amazon Order Cancellation Policy, or What Does Renewed Mean on AmazonHow Late Does Amazon Deliver, as well as How Does Amazon Ship So Fast?

Or discover, Does Amazon Offer Relocation Assistance if you work for them in 2023?

However, if getting a job with Amazon is what you’re after, then don’t miss our Amazon Mission and Vision Statement Analysis, as well as all you need to know about the Amazon Rehire Policy and Amazon’s Transfer Policy. Also, find out How Many Countries Does Amazon Operate InDoes Amazon Give Raises, and Does Amazon Give Bonuses?

Ok, back to today’s question…

Final Thoughts

Overall, Temu is a legitimate online marketplace that offers incredibly low prices on a wide variety of products. While it does have some drawbacks, such as long shipping times and some low-quality items, its reverse-manufacturing model helps decrease waste.

Additionally, the company has a Third Party Code of Conduct in place that seeks to prevent the use of forced labor. Ultimately, customers should consider their own needs when determining if Temu is an appropriate choice for their online shopping.

Safe shopping!

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