Nike interview questions facilitate you to transform stressful and tense situations that occur during your interview appropriately. You can use this interview tool to understand the competition in detail. Dealing with various interview questions requires preparation, this preparation helps you to answer all interview questions as per the expectations of your hiring manager.
The general positions offered by Nike are Sales Associate and Manager. Nike deals with high-quality apparel, footwear, and accessories for athletes. This company was started in 1964 as “Blue Ribbons Sports”. In the year 1971, the company received its official name “Nike” which is now a popular brand.
General Interview Questions
Q – 1. Describe Nike in your own words?
- It has its headquarters in Beaverton Oregon.
- Nike is the leading brand for athletic footwear, accessories, and athletic apparel.
- The organization started in 1964 as Blue ribbon sports.
- It was named Nike in 1971.
- Nike means Goddess of victory.
- They provide a diverse environment.
- They also promote sports and health.
Q – 2. What does the mission statement for Nike state?
Ans: Nike’s mission statement states that “To bring inspiration and innovation to every athlete in the world”. The founder of Nike said if you have a body, you are an athlete.
Q -3. What can you tell us about yourself?
Ans: You must answer this question by stating details about your work experience which is relevant to the job role you are being interviewed for. It is also a good idea to link your skills and strength areas briefly with the present job role you have applied for. Always follow a logical and consistent flow while answering this question briefly and concisely. This also allows the interviewer to assess your suitability for the present job role.
Q – 4. Describe yourself in few words?
Ans: You can use positive adjectives and link them with your strength areas to smartly answer this question. You should also be brief and honest. This facilitates the interviewer to understand you better as a professional and this also increases your chance to secure a better job with Nike.
Q – 5. Why do you wish to work for Nike?
Ans: You can structure your answer and also talk about the learning opportunities and why does Nike’s organizational profile interests you. You can also add value by stating how you would like to develop a long-term career with Nike. You can also talk about the diverse and inclusive work culture offered in Nike for the interviewer to understand what your objective behind joining Nike is.
Q – 6. What is your career strategy for Nike in the next few years?
Ans: You can logically structure this answer and talk about possible career opportunities and also the professional skills you can develop to achieve personal and professional business goals to contribute towards the overall success of Nike. You can also use employee qualities, inclusive work culture, core values, and strategies to satisfy customers to provide a proper structure to your answer. Your career aspirations must get linked with the business success of Nike.
Q – 7. What makes you a suitable employee for Nike?
Ans: You should talk about relevant skills and also your work experience related to the retail industry. You can also mention how you can be a part of the inclusive and diverse work culture offered by Nike. Take pride in letting your hiring manager know that you will work at Nike as if the business is owned by your family. Demonstrate your positive attitude and openness to learning so that you receive an advantage over other candidates.
Questions for Assessing Your Professional Expertise at Nike
Q -1. What is your relevant work experience in the retail industry?
Ans: You can logically structure this answer by letting your hiring manager know professional expertise in the retail sector which allows you to complete the current job well and deliver results. You can talk about the product knowledge and relevant skillset which contributes to shaping your experience while you work with Nike.
Q – 2. How will you add value to customers and employees?
Ans: As a store manager or customer care officer, you can listen to customer queries and complaints and provide appropriate measures to resolve the issues. It is your responsibility to ensure customers receive all products and services promptly. You can use relevant examples and situations to answer this question smartly which work in your favor.
Q – 3. Are you flexible to work rotational shifts?
Ans: You should always demonstrate flexibility to work in rotational shifts since the nature of the retail industry demands so. It also gives your hiring manager to recommend your name and consider you for a suitable job with Nike.
Q – 4. What kind of product knowledge is required for working with Nike?
Ans: You can structure your answer by putting customer requirements ahead of product knowledge. The product knowledge should be able to resolve customer queries and complaints related to products offered by Nike. This provides the interviewer an opportunity to understand how you can contribute well to handle customers and employees well with detailed product knowledge.
Questions for Handling Customers
Q – 1. What is the profile of a Sales Associate with Nike?
Ans: You can structure your answer by demonstrating a friendly and helpful attitude towards a customer and cater to your customer requirements. You must ensure customers avoid long queues to complete the billing cycle. It is your responsibility as a sales associate to ensure the store is well presented with proper stock inventory to meet customer needs. Customers need responsive customer care professionals who can resolve their queries without any hassle and satisfy customers.
Q – 2. How will you deal with an annoyed customer?
Ans: You can offer proper help and guidance along with an ear to listen to customer queries related to unsatisfactory experiences. As a Nike employee, you can try and identify the possible reasons that led to an unsatisfactory experience. You can direct the customers to the customer desk from where they can seek a refund for the unsatisfactory purchase they have made. It is good to read the refund policy by Nike before you appear for the interview.
Q -3. Do you know anything about the Competitors of Nike?
Ans: You can structure your answer well by conducting proper research about various competitors of Nike. You can use this question to your advantage and talk about how you can contribute to Nike’s success keeping in mind healthy competition.
Questions to Know More About Your Strengths and Weaknesses
Q -1. Can you tell us something about your strengths?
Ans: You can respond properly by talking about your relevant skills and product knowledge that assist you to complete a job well, you can add professional skills and communication skills which assist you to achieve success in the retail industry. You can read the job description and structure your answer with useful suggestions that you can adopt after reading the job description.
Q – 2. Let us know your weaknesses in your career?
Ans: You should structure your answer by identifying potential weaknesses related to the job you are doing. You should also suggest methods or strategies that can improve your weaknesses and turn them into potential strengths in the future. Always try and avoid stating a weakness which is a critical parameter for completing a job. You should avoid making statements like you don’t have weaknesses or at the moment you can’t remember a weakness.
Q – 3. What are your potential motivators?
- You can meet deadlines timely
- Should be able to facilitate mentoring and coaching other employees in your team
- Must have a creative bent of mind to enhance customer experience
- You are a team player
- You can find new strategies to resolve issues.
Q – 4. What are the possible reasons for a gap in your Resume?
Ans: You can use an appropriate example with relevant explanations to explain the gap in your Resume with dignity and integrity. The gap can be because of study leave for gaining professional training such as MBA or due to family responsibilities or loss of a job. There can be a gap in your Resume.
Q – 5. What Are the Strategies you will use to handle stress?
Ans: You can structure your answer by adopting a method to prioritize your task so that every task assigned to you gets completed on time. You can talk about how you will achieve job satisfaction while working at Nike on a stressful day.
Q -6. In what ways will you handle a conflict at work and resolve it amicably?
Ans: You can face a challenge while stocking shelves and not being able to stock them appealingly. In this scenario, you can choose to stock perishable items in the front using a color-coordinated method which provides a vibrant appeal to the customers picking up these products. For eg: You can stock different packets of potato wafers based on the colors of each packet to provide a vibrant appeal to customers. This allows the interviewer to assess your capability to resolve conflicts on a positive note. You can also show your ability to handle difficult situations with other team members. This will impress the interviewing manager and you will be able to get the job easily.
Q – 7. What is your preferred area for working to handle customers?
Ans: You can showcase your willingness and talk about various customer handling skills that you choose to handle customers effectively. You can share your preferred area of working either on the floor or at the cash register dealing with customers effectively.
Situational Interview Questions for Nike:
Q – 1. How did you know about this job role?
Ans: You can structure your answer well by stating, you were actively looking for a suitable role at Nike through the official website, Facebook, LinkedIn, and employee referral groups. This lets the interviewer know that you are keen to work with Nike as an employee.
Q – 2. If Nike hires you, do you see a long-term career path at Nike?
Ans: If you join Nike as an intern to gain some professional experience during your winter or summer vacations, you can honestly let the hiring manager know your period of stay with Nike depends on when your college reopens. If you join as a new employee, your focus should be on a long-term career path and you should be open to new career opportunities within Nike extending your tenure with the company.
Compensation and Benefits at Nike
Q – 1. What kind of pay package are you looking at?
Ans: You should complete a pre–research about salaries offered for a particular job role with relevant industry experience. this gives you a fair chance to negotiate the best salary with your hiring manager at Nike. If you have limited years of experience, you can say you are open to new learning opportunities and salary should be something to add value and provide financial assistance to meet your daily expectations.
Interview and Attire at Nike
Q – 1. What are interview strategies followed at Nike?
- You can arrive 10 to 15 minutes before your interview begins.
- You should speak at a good speed neither too slow nor too fast.
- It is a good idea to switch off your phone or any other smart gadget to avoid disturbance.
- You should be aware of Nike’s information to answer confidently and consistently.
Q – 2. What kind of attire you can follow for Nike?
Ans: You can dress formally for a managerial or senior management role. You can wear smart casuals for roles in frontline staff such as customer care executive and cashier.
Nike looks for enthusiastic and dynamic sales associates at the entry-level who can deliver exceptional customer service. It is their responsibility to ensure that customers receive products as per their requirements. All customer complaints must get resolved at the sales associate level to ensure customers remain satisfied and loyal to Nike as a brand.
Hardworking, dedicated, and associates with team skills hold a better chance to get a job with Nike. Nike facilitates new applicants with a wide range of learning and training opportunities which allow applicants to grow on a professional front. The interview tool supports applicants to prepare and seamlessly tackle practical interview questions.