Pharmacy technicians deliver over-the-counter medications and prescriptions to customers and health professionals under the supervision of a pharmacist. They also provide drug information and put together medicines for prescriptions. These candidates usually work under the direct supervision of a licensed pharmacist in a retail pharmacy or hospital.
Pharmacy technicians are a vital part of the healthcare profession that ensures that patients receive effective and safe drug treatment. In various settings, such as community pharmacies, clinics, and hospitals, a pharmacy technician collaborates closely with healthcare professionals and pharmacists.
To be a successful applicant for the role of Pharmacy Technician, they must have strong communication skills and a passion for providing excellent client service. In addition, they must be able to work in a fast-paced work setting with ease.
Job Description of Pharmacy Technician
Retail pharmacies and hospitals employ pharmacy technicians to manage inventory and customer interactions in their locations. Customers will be dispensed both over-the-counter and prescription medications by these employees. They will also review and check written prescriptions and record and confirm patient information while adhering to all rules.
Pharmacy technician positions in health systems and hospitals include patient care. In healthcare settings such as ambulatory clinics and hospitals, Pharmacy Technicians typically have additional duties and deliver and fill prescriptions regularly.
Running pharmacy automation systems, confirming the work of other technicians, and preparing sterile medications are all responsibilities of Pharmacy Technicians. Besides, supply chain management or programs, medication assistance, diversion prevention, supporting transitions of care, and obtaining medication histories are all possible tasks with additional training.
Responsibilities of Pharmacy Technician
- A Pharmacy Technician’s responsibilities include providing excellent customer service to patients, replying to requests, questions, inquiries, and referring them to the pharmacist for medical information.
- Patients’ refill requests and written prescriptions are accepted by Pharmacy Technicians, who then check the information for correctness and completeness.
- These candidates must also record medical histories while adhering to HIPAA laws for compliance and confidentiality.
- Verifying the accuracy of patient information is another responsibility of pharmacy technicians.
- These individuals are also responsible for attaching and typing pharmaceutical labels, completing prescriptions, and counting prescription drugs.
- These candidates should also be able to conduct inventory audits, medications, and purchase supplies.
- They have to deal with the insurance of the patients.
Requirements for Pharmacy Technician
- A high school diploma or equivalent is generally required to apply for a position as a Pharmacy Technician.
- This professional type also necessitates a pharmacy technician qualification.
- Job applicants should be able to communicate explicitly.
- They should be able to perform routine tasks on a computer.
- This work necessitates basic math skills for counting medications.
- Customer service experience is important for this job.
- The applicants should have prior experience of working in a fast-paced work setting.
Interview Questions for Pharmacy Technician
1 What duties do you anticipate to undertake as a pharmacy technician?
Ans. It reveals the job applicant’s expectations.
2 How would you ensure that duties are completed correctly and effectively on busy days while still controlling the line?
Ans. This answer indicates the customer service skills of the candidate.
3 What would you do if a customer or coworker displayed questionable behavior?
Ans. It reflects the candidate’s moral behavior.
4 Explain to us your experience with insurance claims and prescription validation.
Ans. This response displays the applicant’s ability to function in a clerical environment.
5 You overhear a pharmacist provide erroneous pharmaceutical information to a customer. So, what exactly do you do?
Ans. It assesses the job applicant’s interpersonal abilities and integrity.
Future Scope as a Pharmacy Technician
With responsibilities and duties that expand and evolve, technicians provide critical services to support the pharmacy team’s patient care initiatives.
Part-time and full-time work as a pharmacy technician offers various career options, particularly for technicians with formal training or previous experience. Pharmacy technicians are currently in high demand currently. The job of pharmacy technicians is expected to grow and expand as pharmacies expand their patient care services.
Pharmacy technicians are generally advanced to the supervisory or managerial-level job position. These candidates may pursue a specialization in informatics, compounding or sterile, or pursue additional training and education to become pharmacists with the required experience and training.
Vaccination administration, health information systems including telehealth, revenue cycle management, hazardous drug management, pharmacy automation, and sterile compounding are among areas where technicians can specialize.
Pharmacy technicians deliver health-related information, distribute medications to customers and healthcare providers, and fill prescriptions. competent, communicative, and detail-oriented candidates are successful. Employers often avoid applicants who are not good at customer service.
Pharmacy Technicians work the same shifts as pharmacists. Holidays, weekends, nights, and evenings are examples of these times, especially in twenty-four healthcare facilities, such as a few community pharmacies and hospitals. Technicians generally have more influence over their working hours as their seniority grows. Part-time work options abound in community settings and hospitals.