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Pizza Delivery Driver Job Description (2023 Guide)

pizza delivery driver job description

Are you planning to apply for a pizza delivery job? 

This role is ideal for entry-level candidates and is a great way to gain work experience. Many students choose to become pizza delivery drivers while they are completing higher education. However, there are sure to be several applicants for that special role you have set your sights on. Therefore, it is important to take the time to create a strong application that really sure stands out.

Let’s take an in-depth look at the best way to submit your application to land you the job. 

Pizza Delivery Driver Job Description

Pizza Delivery Driver Job Description

When you check out the job description, you should begin with an overview of the company. It should be clear where the company is based and the size of the operation. The type of contract should be explained as well as the shift patterns and base salary.

There should be full details of the main duties that you would be expected to perform. If you are expected to use your own vehicle for deliveries, this should also be explained. There should also be details of the main skills and attributes that the ideal candidate should possess. 

Read more: Pizza Hut Holiday Hours

The Working Environment

The Working Environment

Pizza delivery drivers are usually based at a single pizza restaurant or fast food outlet. Much of the time is spent waiting for customer orders to be prepared and helping get orders ready. This can include putting pizza into boxes and preparing other items for delivery.

Once an order is ready, delivery drivers take it to the customer and receive payment. Most delivery drivers work part-time, although full-time pizza delivery jobs are also available. Delivery drivers typically work shifts on weekends, evenings, and during public holidays. 

Typical Duties And Responsibilities 

When applying for a pizza delivery role, it is important to understand the associated duties. Even if you are applying for an entry-level job, you may have experience tackling similar duties that you can reference. Here are the main duties that go with this role and an overview of what they involve. 

Confirming customer orders 

Confirming customer orders 

When you pick up an order from the pizza restaurant, you need to confirm that it is correct. You should check the address with the person who fulfilled the order and compare the order with the provided items. This includes opening the pizza box and making sure the topping matches the specifications. 

Delivering orders to customers

When orders are ready, you need to take them to customers as quickly as possible. You must be polite and friendly at all times when interacting with customers. It is important to remember the names of regular customers and their typical orders to establish a rapport. 

Processing cash and card payments

Processing cash and card payments

When customers receive an order, you will receive payment in cash or by credit card. You need to be familiar with a range of different payment options and be able to process transactions smoothly. If customers are hesitant to pay for their delivery, you need to remind them in a polite and friendly way. 

Answering customer questions 

It is important to have a good understanding of the menu and be able to explain it to customers. This includes the different pizza toppings and the other menu items. You need to answer any questions that customers may have in detail. When customers ask the same question more than once, it is important to remain polite and patient. 

Pizza Delivery Driver Job Description – Valuable Skills and Attributes

When filling out your application, you need to show that you have the right skills for the job. Even if this is your first job, you can highlight personal attributes that will help you to perform your tasks well. Here are the main skills and attributes that a successful pizza delivery driver should possess. 

Customer service 

Customer service 

It is essential to make sure that each customer has a pleasant and memorable experience. This involves going the extra mile to make sure that customers are fully satisfied. Providing excellent customer service leads to customer loyalty and is a valuable asset for any company. 

Communication skills 

You need to be able to express yourself clearly when interacting with customers and other employees. When receiving an order over the phone, you need to have strong, active listing skills to understand the order. You also need to have good written communication skills when creating reports for different completed orders. 

Time management

It is necessary to be able to deliver orders to customers as quickly as possible. To do this, you need to be able to plan multiple routes when handling several deliveries at the same time. You need to be able to work quickly and efficiently and always arrive on time to start your shifts. 

Math skills

Math skills

It is necessary to have basic math skills to provide customers with the correct change. You need to be able to calculate change quickly and accurately at all times. Any mistakes that are made are likely to be deducted from your wages. 

Attention to detail

If customer orders are not correct. It will cost the company money and a potential loss of business. Therefore, it is essential to check each order and delivery address carefully. Highlighting attention to detail on your application will show the employer that you understand the value of this. 

Excellent driving skills

It is essential to be able to drive safely and carefully at all times. You must be prepared to drive in heavy traffic as well as all types of weather conditions. You also need to have a good sense of direction and detailed knowledge of different road signs. 


You are likely to have a range of tasks to complete within a short period of time. Highlighting the multitasking skill shows that you know how to juggle different tasks. This includes being able to prioritize tasks so that all your duties are completed during your shift. 

Problem-solving skills

Problem-solving skills

When there is an issue with an order for any reason, you need to be able to solve it quickly and smoothly. If the order is incorrect, you need to know what to offer customers to make them happy. Being able to do this helps prevent a loss of business and preserves the reputation of the company. 

Education And Experience

This is typically an entry-level role that doesn’t come with an educational requirement. In most cases, it is necessary to be at least eighteen years old to work as a pizza delivery driver. Applicants also need to hold a valid driver’s license with a clean record.

It is necessary to be reasonably physically fit to do this job. You need to be able to lift heavy pizza boxes and other items. You also need to be able to bend and stoop easily and sit and stand for long periods of time.

More Possible Pizza Opportunities!

I’ve put together various pizzeria applications, such as my Round Table Pizza Application, my Gattis Pizza Application, and my Blaze Pizza Application, or how about my Cicis Pizza ApplicationPizza Ranch Application, or my Marcos Pizza Application, as well as my Little Ceasars Application, and my Papa Ginos Application for 2023.

Also, check out a few applications, including interview guides with our Papa Johns Application, and Papa Johns Interview Questions, or our Pizza Hut Application, and Pizza Hut Interview Questions, and finally, our Dominos Pizza Application plus Dominos Pizza Interview Questions for you to look at.

Or perhaps you’re still studying and wondering How Old Do You Have To Be To Work At Pizza Hut, or maybe How Old Do You Have To Be To Work At Dominos. Of course, if you have a criminal record, please check Does Pizza Hut Hire Felons before applying.

Pizza Delivery Driver Job Description – Final Thoughts

The secret to landing a pizza delivery role is finding out as much about the role and company as possible. When doing your research, pay close attention to the company’s core values. You can then reflect those values in your application.

Read the job description carefully and make sure you understand the requirements of the job. You then need to show the employer that you meet or, better still, exceed the stated requirements. 

This will indicate that you are a strong candidate who is likely to bring value to the company.

Good luck in becoming a Pizza Delivery Driver!

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