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TJ Maxx Clearance Return Policy

tj maxx clearance return policy

Are you looking for an easy way to save money on quality clothing and accessories?

TJ Maxx is famous for offering fashionable yet reasonably-priced products. The company regularly offers great deals and discounts to entice shoppers and increase customer loyalty. Each store also comes with a dedicated clearance section, where the prices of products are reduced even further. However, there are times when you discover these items don’t quite make the grade after purchase.

So, let’s learn all about the TJ Maxx clearance return policy and how to make a claim.

About The Clearance Return Policy At TJ Maxx

The company boasts a generous return policy that extends to most types of products sold in stores and online. Under the terms and conditions, unwanted items from TJ Maxx can be returned with a receipt within thirty days. When taking back unwanted items, you can choose an exchange or a full refund.

The same returns policy extends to products that are sold in the clearance section. However, you need to check the tag carefully when picking out these items. If the TJ Maxx tag reads “No returns” or “Final Clearance,” the item is excluded from the policy.

About The Clearance Return Policy At TJ Maxx

Depending on your payment method…

In these cases, the sale of the item is final. If you decide you don’t want it when you get home, you won’t be able to receive a refund or store credit. You need to make sure you are completely satisfied with these items before paying for them.

In all other cases, clearance items can be returned within thirty days of purchase. However, the payment method you used also influences the policy. If you used a gift card, you will only be able to request an exchange or store credit.

Without a receipt

To receive a cash refund, you need to produce the original receipt. However, you can still make a claim if you have lost this tiny slip of paper. Once your purchase is verified, you will be issued merchandise credit to use in the store instead of cash.

The amount of money that is issued through merchandise credit is calculated at the current retail price of the item. If the item has been reduced since you purchased it, you will receive a lower amount. 

Always bring your ID in case…

If you have lost the receipt, you will need to show some form of government-issued ID. This could be your driver’s license, passport, or a similar type of ID. You will also need to provide your full name, address, and phone number and may need to sign a return form.

Online purchases 

The company’s website also offers a large selection of clearance items. These products are arranged by category to make it easy to find what you need. The online clearance categories include boots, sweaters, and home products. 

You can send back unwanted items by mail within forty days of purchase from the company’s website. The extra ten days give you extra time to receive and send back the item. Alternatively, you can take the unwanted item to your nearest store.

Don’t lose your label…

When you order an item from the company’s website, it will come with a return shipping label. Make sure you keep this label safe until you are sure you want to keep the item. Once the item has been received, the value will be refunded to the debit or credit card you originally used. 

After thirty days

After the thirty days have expired, you will not be able to receive a refund. However, you may be able to receive a gift card bearing merchandise credit. Store managers have the power to decide whether or not to grant this, and it is best to turn on the charm. 

Used or worn items

When you take back shoes, clothing, or accessories, the item will be inspected by a member of staff. The item has to be in its original condition and must not have been worn or used. Ideally, the item should still bear its original tags.

If you have washed the item, this clearly indicates that it has already been worn. Therefore, the item is likely to be ineligible for return. This term applies even if the item is in good condition. 

Interesting Info About TJ Maxx

Before you head out to your local store, you might want to know When Does TJ Maxx Close Open, and When Does TJ Maxx Restock to make sure they have what you’re looking for, as well as Does TJ Maxx Allow Dogs and the TJ Maxx Return Policy With No Receipt if you’ve lost yours.

If you’re interested in working in fashion, then check out our in-depth guide to the TJ Maxx Application and the most common TJ Maxx Interview Questions, as well as How Old Do You Have To Be To Work At TJ Maxx and How Much Does TJ Maxx Pay for your rates and working hours in 2023?

Alternatively, let’s take a look at our guides to the Neiman Marcus Application, the Ralph Lauren Application, and the Saks Fifth Avenue Application, followed by the Levis Application, the Guess Application, and the Forever 21 Application.

Final Thoughts 

TJ Maxx is known for offering a generous returns policy on a wide range of products. Even clearance items can usually be returned for an exchange or refund. However, the terms and conditions vary for certain types of products.

One of the main exemptions is clothing that has already been worn and washed. Therefore, it is best to inspect clothing carefully before purchasing it. Although the returns process is generally fairly simple, this step will save you time and trouble in the long run.

Happy Shopping at your local TJ Maxx store!

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