Is your new sportswear the wrong size?
It’s important to be as comfortable as possible when you’re working out. If your clothes are too loose or tight, getting into the zone can be quite tricky. Fortunately, you won’t have a problem if you purchased your sportswear from Vuori. This leading brand offers a generous and comprehensive returns policy that you can take advantage of.
So, let’s take a look at the Vuori return policy and how to make a claim.
About The Return Policy
Vuori was established in 2015 and boasts a chain of sportswear stores as well as a popular website. You can purchase a range of different types of sportswear for different occasions. This includes high-quality yoga pants and dedicated workout tops.
If you are not completely satisfied with your purchase at Vuori, you can receive a full refund. You can choose to take back products to your nearest store or ship them back to a warehouse. If your claim is accepted, you will not be charged a fee for returning unwanted items.
The time limit
You usually have 120 days to take back unwanted products to your nearest Vuori store. The period begins from the date of purchase. This is significantly longer than most competing companies, which typically offer just thirty days.
After 120 days
You can even bring back unwanted items to Vuori after the 120-day window has expired. In this case, you need to produce the original receipt to receive a refund. A refund will be made via a gift card instead of the original payment method. This allows you to select a replacement product for the unwanted item.
You can bring unwanted items back to any of the company’s stores along with the original receipt. The company’s sales assistants are experienced in the process and make it as quick and easy as possible. If you have lost the receipt, the assistant should be able to use your credit card information to find the purchase. Even if you paid with cash, the store manager will usually honor your claim if the product is in perfect condition.
The company’s stores are usually open every day of the week. The operating times are from 10:00 to 21:00 from Monday to Saturday. On Sundays, stores are usually open from 11:00 until 18:00. This gives you plenty of time to take back unwanted items and search for alternative products.
The process is also very quick and easy if you want to ship back products you purchased online. The full product information will be provided in the confirmation email you received. This email will also include full details of how and where to ship back unwanted products.
Simply click on the link in the link in the confirmation email to get the process started. You will also need to make a note of the product number for clarification. As long as the product is in perfect condition upon receipt, your claim is sure to be honored.
You will be provided with a pre-paid postage label when you purchase products from the company’s website. This makes it very quick and easy to send back items. You can also take back unwanted items to your nearest Vuori store if you prefer. Simply use the store locator to find the address and operating hours. You can use the search bar to track down the store located closest to your home.
The terms and conditions state that merchandise cannot be returned in an open box. However, this mainly applies to shipping back unwanted items. If you have already opened the box the product came in, you can take it back to a store. Alternatively, you can contact the customer service department and seek their advice.
When returning products in open boxes, make sure you include all the packaging. You need to carefully pack the product and make sure the tags are visible. As long as the product hasn’t been worn, a refund should still be issued.
It typically takes between five and seven days for your refund to be issued. This period begins from the day your unwanted item is received. If you have not received a refund within ten days, it’s a good idea to contact the customer service team.
The refund will usually be made using the original payment method. Generally speaking, this will be the credit or debit card you used to make the purchase. If you paid in cash, you might be given a gift card to the value of the original purchase.
Direct exchanges are not currently offered for online or in-store purchases at Vuori. This makes things a little trickier if you have found the perfect product in the wrong size or color. For online purchases, you can complete the online return form and send it to the customer support team. Make sure you include your order number to receive a full refund and free delivery of the replacement product.
You may have more luck receiving an exchange if you head to your local store. In this case, the store manager will make a judgment call. If the product is in perfect condition, you may be able to select a different size or color instantly.
The company sells gift cards in different denominations, both online and in stores. The typical values are $25, $50, $75, $100, $150, $200, and $500. Alternatively, you can select the amount you want to spend on the company’s website and email it to a loved one.
It is important to note that the sale of all gift cards is final, and you can’t receive a refund. If you don’t want to use a gift card, the best option is to give it to someone else. Alternatively, you can hold onto the voucher until you want to purchase some sportswear or accessories.
While returning unwanted items to Vuori is fairly quick and easy, not all products are covered. It is important to read the terms and conditions carefully and make sure you qualify. Failing to meet these conditions means that your claim is likely to be rejected.
To qualify, the product must not have been worn and be in perfect condition. If you wear and wash the product, your claim is sure to be rejected. Items that have been refurbished or altered in any way will also be rejected.
Excluded items include:
- Black Friday Purchases
- Items on Sale
- Discounted Products
- Damaged Products
- Custom-made or Personalized items
Thinking Of Working In Sportswear?
Well, we can help! Depending on your age, let’s start with How Old Do You Have To Be To Work At Foot Locker, followed by our in-depth guide to the Foot Locker Application and most frequently asked Foot Locker Interview Questions to help you prepare.
Alternatively, check out the rest of our excellent selection, such as our comprehensive guide to the Under Armour Application, the Modells Sporting Goods Application, and the Sports Authority Application, as well as the Champs Sports Application, the Hibbett Sports Application, and the Dicks Sporting Goods Application in 2023.
If you’re still trying to decide what position to apply for, then take a look at the Sales Associate Job Description and most common Sales Associate Interview Questions, along with the Store Associate Job Description.
Vuori is committed to creating high-quality and sustainable sportswear for men and women. The company takes measures to make sure all products are in top condition when they are sold. As a result, Vuori products are backed up by one of the most generous returns policies around.
In most cases, you will receive a full refund if the products you choose don’t make the grade. Although it’s not currently possible to exchange items, you can receive a full refund. This allows you to use your store credit to purchase an alternative product that meets your needs.
Happy Shopping, and Good Luck with your Returns!