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Walmart Bike Return Policy

walmart bike return policy

Are you committed to getting fit and in shape this year?

Cycling is one of the best ways to get fit while also getting around. This is a cheap way of getting from A to B as well as exploring with friends and family members. However, choosing the right bicycle can sometimes be a challenge. The one that looked so good in the store or online may turn out to be completely inappropriate for your needs.

 So, let’s learn all about the Walmart bike return policy.

About the Walmart Bicycle Return Policy 

When you purchase a bicycle from a Walmart store, you can usually return it within ninety days. When you take back the bicycle, you can choose to receive a refund or an exchange. However, there are certain exceptions to the policy. 

If a store employee is not sure if you qualify, they will contact the store manager. This gives you the chance to turn on the charm a little and try and get a refund. However, it’s important to remember that the store manager’s decision is final. 

Terms and conditions

Not all bicycles that Walmart sells can be returned for a refund or exchange. This is determined based on the intended use of the bicycle and what powers it. To qualify, bicycles generally need to be unused or in unopened packaging.

Other terms and conditions include:

  • The bicycle should be bought back within ninety days.
  • A receipt must be provided as proof of purchase.

However, certain exceptions should be explored in more detail. 

Electric bicycles

Any electric bicycle needs to be returned within thirty days of purchase. Because these bicycles are qualified as electronic products, they fall under the category of electronic return policies.

Dirt bikes

Unfortunately, dirt bikes are not eligible for return. Therefore, you need to be careful about choosing the right model before making a purchase. 

Gas-powered mini bikes

Like dirt bikes, gas-powered mini bikes are non-returnable and non-refundable. These recreational vehicles are exempt from the returns policy due to safety reasons. 

Used bicycles

You might need to take your new bicycle out for a spin before deciding if it’s right for you. You can return a used bicycle within the specified period. However, the bicycle needs to be in suitable condition so that it can be resold.

When taking the bicycle back to the store, it will be carefully inspected by a member of staff. You also need to make sure you bring the original packaging, all the provided accessories, and the receipt. In some cases, the store manager may decide to offer you an exchange or store credit instead of a refund. 

Without the receipt

You usually need to produce the receipt to receive a refund or exchange. However, the company acknowledges the fact that these tiny pieces of paper can get lost easily. Therefore, a refund verification process is in place to check eligibility without the receipt.

To qualify, you need to produce some form of government-issued ID. This can include your driver’s license or passport. You will also need to provide the bicycle barcode when returning the bicycle.

It depends on what the bike is worth…

If the bicycle is worth $25 or more, you will be paid store credit for the total value. A member of staff can use your credit or debit card details to search for previous online orders. They can also use the phone number or email address you supplied at the time of purchase. 

Online purchases 

If you purchased the bicycle via the Walmart app or website, you need to log into your account. Click on the order to determine if the bicycle is eligible for return. You will then need to select a reason why you want to send back the bicycle.

If your claim is accepted, you will then be provided with a printable label. When your request has been made, you can arrange for the bicycle to be delivered free of charge. You can do this by contacting FedEx or the United States Postal Service. 


If the bicycle doesn’t quite meet your needs for some reason, you can exchange it for a different model. In this case, you need to pay attention to the cost of the new model you have set your sights on. If the value is higher, you will need to pay the difference. 

Broken bicycles

It is not possible to ride a bicycle before purchasing it online or from one of the company’s stores. Therefore, you could end up buying a bicycle that was already broken. As long as the bicycle meets the other conditions, you can take it back when it is broken. 

However, the bicycle must be clean and not broken through user error. If there is visible damage that would have been obvious at the time of purchase, your claim may be rejected. 

When Will your Refund be Processed?

The length of time it takes to process your refund depends on the payment method you used. In most cases, it will take a little time for your claim to be processed. It is important to make sure you hold onto all the necessary paperwork until you receive your refund.  

When Will your Refund be Processed

In-store refunds with the receipt

If you paid by check or cash, your refund will be processed immediately. If you paid by credit card or debit card, you will need to wait awhile. In these cases, the refund process can take up to ten business days. 

Online refunds

It can take up to three weeks to receive your refund if you purchased the bicycle online. This is because the process will only start when the unwanted bicycle is received. Taking the bicycle back to the store will help to speed up the process a little. 

Walmart Gift Card

If you paid using a gift card, your refund will be made onto the same card. Therefore, you need to make sure you hold onto the gift card in case you want to return the bicycle. It usually takes less than three hours for the funds to show up on the gift card. 

Marketplace sellers

If you purchased the bicycle from a marketplace seller through the Walmart website, requirements can vary. Sellers have the freedom to set their own requirements and are not held accountable for returns. Therefore, you need to reach out to the seller and follow their instructions to the letter.

If the seller agrees to honor your claim, they may take their sweet time refunding your money. It is best to follow up if you have not heard back within a few days. You can also lodge a formal complaint with the Walmart customer service team if you need to. 

How To Return A Gift?

If someone gave you a bicycle as a present, it might not be the perfect model for your needs. While it is still possible to return the bicycle, you may not have access to the receipt. Although this makes the process a little trickier, it is still possible to make a request.

It is best to ask the person who gave you the bicycle to take care of the return process. However, you may be afraid of hurting the person’s feelings. If you know the full name, email address, and phone number of the person, making a claim should be possible.

How To Return A Gift

Don’t forget the packaging!

It is best to bring the bicycle in its original packaging to a store rather than attempting an online return. Bring the contact details of the person with you as well as your photo ID. The bicycle will be inspected, and you are likely to be given store credit for the value of the bicycle. 

Denied Claims 

You need to make sure you meet the terms and conditions of the bike return policy at Walmart before making a claim. Otherwise, you are likely to find that it will be rejected. However, exceptions may be made in certain cases.

If your claim is rejected, it’s best to simply accept it and move on. You can always resell the unwanted bicycle or give it to someone as a present. The terms and conditions of the policy are legally binding and cannot be challenged.

Reasons for denied claims include:

  • Outside the returns period.
  • Lost receipt.
  • No alternative proof of purchase.
  • Unreasonably damaged due to user error.

What About Other Return Policies At Walmart?

We all make impulsive buys at one point or another and then hope to be able to get a refund. So, to help you learn about the different policies, let’s start with Can You Return An Item To A Different Walmart if you’ve moved recently, as well as Can You Return Food To Walmart, and What Items Cannot Be Returned To Walmart in 2023?

Next, you might also be wondering about the Walmart Return Policy After 90 Days, the Walmart Return Policy Without Receipt, and the Walmart Return Policy Without Box Or Opened Box if your goods were damaged during delivery.

For new moms, we have also covered the Walmart Diaper Return Policy and Walmart Baby Formula Return Policy, or perhaps you’d like to know about the Walmart TV Return Policy and the Walmart Video Game Return Policy if you’re into gaming!

Final Thoughts 

The bike return policy at Walmart covers most of the bicycles that the company sells. This includes both bicycles purchased from a store and via the company’s website. In most cases, you need to return the unwanted bicycle within ninety days of the date of purchase.

However, there are certain terms and conditions that you also need to take into account. The return window is reduced to thirty days in the case of electric bicycles. If your claim is accepted, you can usually choose from an exchange, replacement, or a full refund.

Good luck with your return, and I hope you get your refund or the bike of your dreams!

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