Walmart Computer And Laptop Return Policy (2023 Policy)

Walmart offers its shoppers a huge range of electronics and PC components.

Are you building your very own supercomputer? Then Walmart can help with things like motherboards, RAM, PC gaming monitors, graphics cards, and much more! Or, if you’d prefer to buy your laptop already perfectly manufactured, then you’ll find an exciting range of products available on Walmart shelves. 

But before buying such a big ticket item, it’s important to know your consumer rights. Especially when it’s possible that you change your mind and opt to return it, so, let’s take an in-depth look at the Walmart Computer And Laptop Return Policy.

Laptop And PC Brands Sold At Walmart

Walmart sells well-known and trusted brands by the likes of Lenovo, HP, Microsoft, SAMSUNG, Acer, and Toshiba. Plus a plethora of not so well known, quality brands, including ASUS, MSI, GIGABYTE, Razor, and Alienware.

Walmart offers devices available in all shapes, sizes, and even colors, and for just about every requirement out there. Whether for gaming or personal use, school or working online. It might get a bit overwhelming knowing which is the right style and model for you. It depends on what you intend to use your laptop or computer for, your budget, and of course, personal preference.

Walmart Computer And Laptop Return Policy?

If you’ve changed your mind after buying a laptop from Walmart, you can return it. However, it does not fall into Walmarts standard 90-day returns policy. Instead, you have only 30 days from the date of purchase to return it to a Walmart store.

Make sure you have the original receipt and form of payment. Plus, the device itself, including any accessories, and its original packaging when you make the return. The packaging is super important as it contains barcodes and other information, which proves that the laptop was indeed purchased from Walmart.

All the accessories must be in the box…

Obviously, the accessories are just as important as Walmart, with no doubt refuses to accept the return if everything isn’t included, which they have every right to do! So, take everything to the customer services desk, which is located at the front of the store, and an associate will be able to assist you with your return.

What If I No Longer Want The Computer I Bought?

The same rules apply to your unwanted computer. You have 30 days from the date of purchase to return it to a Walmart location.

To return your unwanted computer, take it back to a Walmart store along with the original receipt and form or payment. Make sure to pack it up nicely into the original packaging and include any extra accessories that came with the device itself. Again, head to the Customer Service Desk, which you’ll find at the front of the store, and they will be happy to assist you. 

What If I’m Not 100% Happy With My Choice Of Device?

Graphics card not fast enough? Is the screen and therefore the laptop itself not big enough? Memory not big enough? Or are you simply unhappy with the overall operating system of the device you’ve chosen? 

Not a problem…

If you are not completely satisfied with the laptop you purchased, it is possible to exchange it for a different model or brand rather than return it and get a refund. The same rules apply to an exchange as it does a return. It must be exchanged within the 30-day window afforded by Walmart for laptops and computers. 

Bring it in its original packaging, with any accessories and the receipt or another proof of purchase. Simply head to the electronics department and speak with one of the specialists. They’ll be delighted to help you out.

Can I Return An Unwanted PC Component?

Yes, you can return any unwanted PC component. However, some of the rules are slightly different compared to the laptop and computer return.

Again, you have just 30 days to return the item. You’ll need the receipt or returns order and for the item to be boxed back into its store packaging. If the 30 days are up, Walmart will not accept the item back, not even for an exchange. You are advised to contact the manufacturer for warranty assistance.

I Bought My Device Online; How Can I Return It?

If you bought your new computer or laptop via Walmart’s website, then you have a few options for returning it. You will need to start each process on the Walmart App or via your account at Walmart.com. 

To Return In Store 

Find the order containing the gadget you’d like to return and fill out the relevant information, including the reason for the return. Then select the ‘Return to Store’ option, and a returns barcode will be generated for you. Complete the return action and submit it. Then bring the unwanted device and the specially generated returns barcode to any store for a Walmart associate to assist you at the Customer Services desk.

To Return By Mail With Free Shipping

After logging into your account and finding your order with the item, select the ‘return by mail’ option and follow the steps to print the return shipping labels and complete the action. Then drop the item in all of its original packaging at any FedEx or USPS drop box location.

What If The 30 Days Has Passed?

Walmart has made it pretty clear that they will only accept returns on all electrical items, including laptops and computers plus computer components, within 30 days of purchase. If you decide you want to return your device or PC part, then you must ensure you organize it before the 30-day window is up. Even then, you’ll need to ensure that you’ve adhered to the return guidelines strictly. 

Read more: Walmart CAP 1

This includes:

1. The item is boxed up in its original packaging.
2. You’ve included all accessories and parts. 
3. You have the original sales receipt and/or returns barcode from your online account.

Some Walmart store managers may refuse to accept the item that you want to return for any number of reasons. And their decision is final. Even if the above stipulations have been followed, so it’s always in your best interest to be kind and courteous to your associate as they help process the return for you.

Returning More Items To Walmart?

No problem, we’ve got a few guides that cover the Walmart TV Return Policy, and if you’re a gamer, the Walmart Video Game Return Policy, as well as the Walmart Car Battery Return Policy, and for the new mother, the Walmart Diaper Return Policy, should be quite informative!

If you have lost your receipt, which, believe me, can happen very easily, check out the Walmart Return Policy Without Receipt, or even maybe the Walmart Return Policy Without Box Or Opened Box, and depending on where you shop, you might also want to know what the Best Buy Return Policy Without Receipt Return is and finally, the Costco Return Policy Without Receipt in 2023.

You might be on the hunt for your first job; if so, take a look at our guide to the Walmart Application as well as the most frequently asked Walmart Interview Questions and Walmart Cashier Interview Questions to help you prepare, along with Does Walmart Hire Felons if you have a criminal record.

Final Thoughts

Walmart’s huge selection of computers, laptops, and PC parts comprises thousands of products. No matter what you need, you should be able to find it under Walmart’s roof or via their online store.

Remember you will need the store receipt, original packaging, and all the device accessories when you want to return a laptop, a computer, or a PC component. Plus, you must ensure that you return your unwanted laptop within the 30-day time frame.

All the very best for returning your computer to Walmart!