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What Happens If You Don’t Pick Up Walmart Orders?

What Happens If You Don’t Pick Up Walmart Orders

Online shopping has become increasingly popular over the years, and Walmart has been one of the pioneers in this field. With the Walmart Pickup service, you can shop online for a wide range of products and have them delivered to your home. You may also opt to pick up your items at a store nearby.

However, what happens if you don’t pick up Walmart orders?

Well, I’m going to take a closer look at the consequences when you don’t pick up your Walmart order, as well as some tips on how to avoid missing your opportunity.

How Does Walmart Pickup Work?

To use Walmart Pickup, you follow these simple steps:

Place Your Order 

Visit the Walmart website or mobile app and add the products you want to purchase to your cart.

Choose the Pickup Option 

During the checkout process, select the pickup option and choose the Walmart store where you want to pick up your order.

Wait for the Confirmation

After you place your order, you’ll get a confirmation email with the details of your order, like where and when to pick it up, and your order number.

Pick Up Your Order

Drive to the designated pickup area at the Walmart store and park your vehicle in one of the assigned parking spaces. Follow the instructions provided in the confirmation email, and a Walmart associate will bring your order to your car.

Ok, but What Happens if You Don’t Pick Up Walmart Orders?

Walmart has a strict policy regarding pickup orders. If you fail to pick up your order within a seven-day timeframe, the following may occur:

Ok, but What Happens if You Don’t Pick Up Walmart Orders

Your Order Will Be Canceled

If you miss your pick-up time at Walmart, your order will be automatically canceled, and you will receive a refund. They will issue the refund according to your original payment method.

But take note…

Grocery orders have a shorter pickup window than non-perishable items. In many cases, the window for perishable items closes at the end of the same day that the order was placed.

You May Be Charged a Fee

Some Walmart locations may charge a fee if you don’t pick up your order within the designated pickup window. The fee will depend on the location and the type of product you ordered. For example, a number of locations may charge a fee for grocery orders that are not picked up on time.

Non-perishables may also be charged a restocking fee that is meant to cover the costs associated with returning the products to the shelves and processing the refund.

Your Order Will Be Returned to the Inventory

If you don’t pick up your Walmart order in time, your items will be returned to inventory, and someone else will be able to purchase them. 

This means that you might not be able to buy the things you ordered again, especially if they are in high demand.

You May Not Be Able To Use Walmart Pick Up Again

If you frequently fail to pick up your Walmart orders or have a history of canceling orders, the Walmart location may choose to ban you from using the Walmart Pick Up service in the future. 

This is because frequent cancellations or no-shows can cause inventory issues and inconvenience other customers who may be waiting for their orders.

Tips To Avoid Not Picking Up Walmart Orders

To avoid the consequences of failing to pick up your orders from Walmart, it’s essential to follow these tips:

Set Reminders 

You can easily set reminders on your phone or computer to alert you a few hours before the pickup window expires. Or keep a written reminder note in plain sight at home so you can plan for and remember the day.

Check Your Email 

Walmart sends you email reminders before the pickup window expires. So, make sure to check your email often, so you don’t miss them.

Choose A Convenient Pickup Time

When placing your Walmart order, make sure to select a pickup time that’s definitely convenient for you. If you accidentally choose a time that you won’t be available, you’re more likely to forget or miss your chosen pick-up time.

Choose A Convenient Pickup Time

Be Prepared

When you arrive at Walmart to pick up your order, make sure you have your order confirmation email and a valid ID. This will ensure a smooth and quick pickup process.

What Should You Do if You Can’t Pick Up Your Walmart Order?

If you realize that you can’t pick up your Walmart order, it’s important to take action as soon as possible. Here are some steps you can take:

Cancel Your Order

If you know that you won’t be able to pick up your order, the first step you could take is to cancel your order. This can be done through your Walmart account or by contacting Walmart customer service. 

If you cancel your order in time, you won’t be charged a non-pickup penalty for the things you ordered. They will simply go back into stock.

Extend the Pickup Window

If canceling your order is not an option, and you still want to pick up your items, you can try to extend the pickup window

To do this, you can contact Walmart customer service and explain your situation. They might be able to give you more time to pick up your package, but this isn’t a guarantee. It depends on how each branch handles things.

Designate a Proxy

If you can’t pick up your order because of something out of your control, you can always ask someone else to do it for you. This person will need to have the order number, their own photo identification, and any other necessary information to pick up the items.

But be sure to inform the Walmart store that someone else will be coming on your behalf, and provide them with the necessary information about the person, to avoid any confusion or delays.

Consider Delivery Options

If you can’t pick up your Walmart order during the time frame given, you might want to look into home (or office) delivery.

You can check to see if delivery is available for your items by visiting the Walmart website or contacting customer service.

Walmart’s Return Policy for Pickup Orders

Walmart’s return policy for pickup orders is the same as its in-store return policy. So, if you need to return an item from a Walmart Pickup order, you can bring it to any Walmart store within the return window. 

Make sure to bring your order confirmation email or printed receipt to the store, as well as the item you want to return.

There are other options…

If you’re unable to return the item in-store, you can also return it by mail.

Curbside returns are also available at select Walmart stores.

walmarts return policy for pickup orders

Frequently Asked Questions

Is Walmart pickup available at all Walmart store locations?

No, the service is available at select Walmart stores, and you can only choose one of these specific locations during the online checkout process.

How do I arrange for someone else to pick up my Walmart pickup order?

You can designate another person to pick up your items by adding their name and contact information during the checkout process. Or you can also edit and add these details after the order has been placed.

But remember, the person picking up the order will need to present a valid photo ID and the order confirmation email or printed receipt.

Can I just cancel my Walmart pickup order?

Yes, you can cancel it before the pickup window expires. To do this, log into your Walmart account, go to your order history, and select the cancel option. However, if the pickup window has already expired, then it has been automatically canceled already, and you may need to pay fees, as mentioned.

What happens if Walmart can’t fulfill my order?

If this is the case, they may cancel your order and issue a refund. They will send you a cancellation email detailing what happened and how you will receive your refund.

What should I do if my Walmart pickup order is damaged or incorrect?

Contact Walmart customer service immediately. They will assist you with returning the damaged or incorrect item and issue a refund or replacement.

Can I modify my Walmart pickup order?

Yes, you can, but it is recommended to allow up to one hour before the pickup time to avoid delays. To modify your order, log into your Walmart account, go to your order history, and select the modify option. You are allowed to change your order by updating the pickup time or location, adding or removing items, etc.

Can I modify my Walmart pickup order

Can I use coupons or promo codes for Walmart pickup orders?

Yes, you can. During the checkout process, you will have the option to enter any applicable promo codes or coupons.

Is there a fee for Walmart pickup?

Walmart pickup is free for most orders. However, there may be a fee for certain items or orders under a certain dollar amount. The fee, if applicable, will be displayed during the checkout process.

Can I pick up my Walmart order on the same day I place it?

Yes, you can, depending on availability and the pickup window at your local store. Walmart will indicate the earliest available pickup time during the checkout process.

How do I check in for my Walmart pickup order?

Follow the instructions in the email or text message notification you received when your order was marked as ready. You can also use the Walmart app to check in and let the store know you have arrived for pickup.

Got Another Walmart Query?

If so, we can give you up-to-date answers to a variety of customer queries, such as What Time Does Walmart Money Center Close-OpenWhat Bills Can I Pay at WalmartWhere Can Walmart Gift Cards Be UsedWhat Time Does Walmart Stop Cashing Checks in 2023?

Specific return policies?

We have in-depth guides to the Walmart Baby Formula Return PolicyWalmart Diaper Return Policy, the Walmart Computer And Laptop Return Policy, and much more – just search our site!


Find out Does Walmart Accept Google Pay & Samsung Pay,

Opportunities to save at Walmart?

Don’t miss our comprehensive guide to the Walmart Hidden Clearance!

Ok, back to today’s Walmart customer query…

Final Thoughts

Failing to pick up Walmart orders within the designated pickup window can result in order cancellation, paying restocking fees, and being banned from using the Walmart curbside pickup service.

To avoid these consequences, it’s essential to set reminders, choose a convenient pickup time, and be well prepared to pick up your order. However, if there’s simply no way you can pick up your order, you can cancel it, extend the pickup window, designate a proxy, or consider delivery options.

By following these tips, you’ll ensure a smooth and stress-free Walmart pickup experience.

Good luck!

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