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What Is A UPS Access Point?

what is a ups access point

UPS, or United Parcel Service, is a global shipping company that delivers packages and documents around the world. It offers various services to its customers, including a UPS access point, which is a convenient way to send and receive packages.

So, I’ve decided to take a closer look at exactly what a UPS access point is, how it works, and the benefits of using it.

Let’s get to it!


What is a UPS Access Point?

A UPS access point is a location where you can drop off or pick up your UPS packages. It is usually a retail store, such as a grocery store or pharmacy, that has partnered with UPS to provide this service. 

But it gets better…

The access point is often open during extended hours, including weekends, making it possible for you to send and receive packages outside of regular business hours.

The service is especially useful if you are not available at home to receive packages during the day or if you prefer not to have packages delivered to your doorstep.

Finding a UPS Access Point Location

To use a UPS access point, you first need to find a nearby location that offers the service. However, you can easily find one by visiting the UPS website or using the UPS mobile app. You can also use Google Maps, Bing Maps, etc., to find a ‘UPS access point near you.’

Once you find a location that is convenient for you, you can proceed with the following to send or receive packages.

How to Send a Package via UPS Access Point?

Simply follow these steps:

Package Your Item 

The first and most important step is to properly package your item for a UPS Access Point drop-off. This includes choosing the right size box or envelope, cushioning the item with bubble wrap or packing peanuts, and securely taping the package shut.

Take note…

You may be able to get packaging material at some UPS access points, but it’s not always guaranteed.

Bring Your Package to the Access Point

Having located your ideal UPS access point, simply take your package there during their business hours. Be sure to bring a valid government-issued photo ID with you.

bring your package to the access point

Provide Package Information 

When you arrive at the access point, you will first need to provide the package information, including the recipient’s address and your return address. The access point employee will use this information to create a shipping label for you.

Choose Your Shipping Option

This can be based on the delivery speed and cost. The access point employee can provide you with many options and their corresponding pricing details.

Pay for Shipping 

Once you have chosen a shipping option, you will need to pay upfront for the shipping. You can pay with a credit card, debit card, or cash.

Receive Your Shipping Label 

After you’ve paid for shipping, the access point employee will print your shipping label. Be sure to attach the label securely to your package, and ask for assistance if you’re unsure of placement.

Keep Your Receipt 

Finally, be sure to keep your receipt as proof of shipment. The receipt will have a tracking number that you can use to track your package’s delivery status.

Shipping Prepaid UPS Packages

Prepare Your Package 

Make sure your package is securely packed, as detailed above.

Generate a Prepaid Shipping Label 

You can do this online by visiting the UPS website or using their mobile app. Enter the necessary information, such as the destination address and package weight, and select a UPS access point as the drop-off location.

Pay for Your Shipment 

When generating the prepaid shipping label, you will be prompted to pay for the shipment using a credit card or other accepted payment methods. The cost of the shipment will be based on factors such as package weight, destination, and shipping speed.

Print the Label 

Once you have got your final paid copy of the label, print it out and affix it securely to your package.

Print the Label 

Drop Off Your Package 

Bring your package to the UPS Access Point you selected and present it to the staff. They will scan the label, take your package, and provide you with a receipt.

Track Your Package 

You can track your package’s progress using the tracking number provided on the shipping label. UPS will update the tracking details as your package moves through their system.

Receiving a Package via UPS Access Point

Here’s a step-by-step guide on how to receive a package via UPS Access Point:

Check for Delivery 

The first step is to wait for the delivery of your package. You can track your package’s delivery status using the tracking number provided by the shipper.

Locate a UPS Access Point

If the shipper chose to send your package to a UPS Access Point, you will need to locate it using the “Find Locations” tool on the UPS website. You may also use the maps app on your mobile phone.

Bring a Valid Government-Issued Photo ID

When you go to pick up your package at the access point, be sure to bring a valid government-issued photo ID, such as a driver’s license, passport, or military ID.

Provide Package Information

Once you arrive at the access point, provide the package information to the employee, including the tracking number and your name. They will ask for your ID, and once they have confirmed your identity, they will retrieve your package and hand it over to you.

Sign for the Package

In some instances, you may need to sign for the package to confirm that you have received it. The access point employee will provide you with a digital signature pad to sign on.

Pros of Using a UPS Access Point

pros of using a ups access point


One of the primary benefits of using a UPS access point is the convenience it offers. You can drop off or pick up packages at a location that is closer to your home or workplace, and during extended hours, including weekends.


Using a UPS access point provides an extra level of security for you. Packages are stored in a secure location, and recipients must provide a valid ID to pick up their package. This reduces the risk of packages being stolen or lost during delivery.


You have the flexibility to choose when and where you want to pick up your package. This is especially useful for those who are away from the home or office during regular delivery hours.


UPS access points offer competitive pricing for shipping and handling. You can actually save money by using an access point instead of having your package delivered to your home or workplace.

Environmental Impact 

Using UPS access points can lower your carbon footprint. Because by consolidating package delivery to a single location, UPS can reduce the number of vehicles on the road and, therefore, lower carbon emissions.

Sounds great! But are there any negatives to be aware of?

Disadvantages of Using a UPS Access Point

Yes, while there are many benefits to using a UPS access point, there are also some downsides that should be considered. 

Here are a few to keep in mind:

Limited Service Availability 

While UPS has many access points, they may not be located in every area, and not all of them offer the same services. So, it’s important to check ahead of time if you’re using a smaller or more out-of-the-way branch to ensure that they can accommodate your needs.

Limited Package Size and Weight 

Unfortunately, UPS Access Points have limits on the size and weight of packages they can accept, which may be smaller than what you need to ship. So, if your package exceeds these limits, you will need to use an alternative shipping method.

limited package size and weight

Potential Delays 

While using a UPS Access Point can be more convenient than home delivery, it can also lead to delays in receiving packages. If the access point is very busy or understaffed, it may take longer to retrieve your package.

Inconvenient Hours of Operation 

While most UPS access points have extended hours, a few may have limited hours of operation or be closed on weekends, which can make it difficult to access them.

Limited Customer Support

Since UPS access points are typically located within third-party stores, they may not have the same level of customer support as a dedicated UPS facility. This can make it a little more difficult to resolve any issues that arise with your shipment.

Our Thoughts on UPS Service Points

While there are a few downsides to using this service, my view of it is highly positive. 

The convenience, flexibility, and security provided by UPS access points are some of the most significant benefits that make this service stand out. And I believe that it is an excellent option for individuals who need to send or receive packages on the run. 

Frequently Asked Questions

How long are packages held at an access point?

Packages are typically held for up to seven days. If the package is not picked up within five to seven days, it will be returned to the sender.

What happens if a package is lost or stolen from an access point?

In this event, you should contact UPS customer service to report the issue immediately. UPS will investigate the matter and work to resolve the issue as quickly as possible.

Can I drop off any type of package at an access point?

UPS access points accept most types of packages as long as they meet UPS size and weight restrictions. However, there are certain items that are not accepted, such as hazardous materials and live animals.

Can I drop off any type of package at an access point

What are the size and weight limitations for items sent via UPS access points?

The maximum weight allowed is 44 lbs. (20 kg), and the maximum length on the longest side is 38 inches (97 centimeters). In addition, packages must have a value of less than $5000.

Can I use a UPS access point to ship internationally?

Yes, several access points allow you to ship internationally. However, as mentioned, the specific services and options available may vary by location. So, it’s advisable to check with the access point you plan to use to confirm their international shipping options in advance.

Can I change a delivery address to a UPS access point after it has been shipped?

If the package is not yet in transit, you may be able to change the delivery location to a UPS access point by contacting UPS customer service. However, once the package has been shipped, it cannot be rerouted.

Can I return a package to a retailer via a UPS access point?

Yes, many retailers allow you to return packages via UPS Access Point. You can check with the retailer to see if this option is available and follow their specific instructions for returns. Just be sure to bring a valid government-issued photo ID with you when dropping off the package.

Did You Know UPS is Hiring?

That’s right! So if you enjoy being on the road, why not consider being a delivery driver for UPS?


First, read our comprehensive UPS Mission And Vision Statement Analysis to learn more about UPS company values. Then take a look at our in-depth guide to UPS Application Online to get you on your way.

Wondering How Much Does UPS Pay? Also, find out What Does Offer Phas Ext Mean For USPS when you get this notification after applying.

And if need be…

Please check our answers to Does UPS Drug Test Package Handlers and Does UPS Do Background Checks before you apply. We can also confirm, Does UPS Hire Felons in 2023?

Ok, back to today’s UPS service guide…

Final Thoughts

UPS access points are a convenient and cost-effective solution for package drop-off and pickup. This service provides you with a secure and reliable alternative to home delivery, while also reducing the environmental impact of package delivery.

However, there are some limitations and potential drawbacks worth considering. But with tens of thousands of locations worldwide, there is likely an access point conveniently located near you that can take care of all your personal postal delivery needs.

So, why not give it a try?

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